I am a Registered Nurse with the knowledge and skills of quality patient care. I have good knowledge of advance technologies and up to date clinical practice. My confident and positive attitude makes me a responsible, professional decision maker. I have over 20 years experience in customer service and management and know the great importance of legal documentation and am adept at handling sensitive and confidential information. I enjoy working part of a team, and can also work well independently.
Overview
6
6
years of professional experience
Work History
Clinical Manager
Feros Care Residential Village Bangalow
09.2022 - Current
Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Communicated with patients, asked appropriate questions and employed active listening to determine best care.
Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
Dialysis Registered Nurse
St Vincents Hospital
05.2021 - 09.2022
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Advocated for and strived to protect health, safety, and rights of patient.
Evaluated patient histories, complaints, and current symptoms.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Monitored patient reactions after administering medications and IV therapies.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Assistant Nurse Manager
Southern Advanced Dementia Unit, SA Health
03.2018 - 01.2021
Supervised, directed, and motivated high-quality performance from nursing staff.
Created work schedules for multiple shifts to confirm complete floor coverage.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Caring for patients with complex psychosocial problems in Geriatric Evaluation Management Ward.
Assess the patients mental status, cognitive skills and monitor behaviour.
Recognise, interpret and respond to palliative care needs with persons who have advanced dementia.
Assessing verbal and non verbal signs of pain.
Streamlined steps in rapid response situations by prioritizing and delegating tasks.
Communicated with members of medical staff and department heads during weekly update meetings.
Reviewed patient transfer records routinely to verify patients received appropriate levels of care.
Licensed Practical Nurse Intern at Catholic Homes Inc Residential Care Trinity VillageLicensed Practical Nurse Intern at Catholic Homes Inc Residential Care Trinity Village