Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Director
DANCE @ SJ
01.2019 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Practice Manager
Harry Nespolon
01.2005 - 07.2013
Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Ordered all office supplies and kept check on inventory levels.
Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
Developed close working relationships with front office and back office staff.
Developed policies and procedures for effective practice management.