Kathryn Horner

• Managed invoicing, payroll processing, bank reconciliation activities, and BAS reporting to ensure operational efficiency for small businesses.
• Conducted thorough bank reconciliations, identifying and resolving discrepancies to maintain financial integrity.
• Streamlined payroll process, calculating wages, deductions, and superannuation efficiently.
• Improved the Accounts Payable process using Xero, ensuring that suppliers were paid on a timely basis.
• Ensured smooth external audits by preparing requisite documentation.
• Ensured smooth registration process by providing administrative support to client using Bookeo software.

Main contact point for the Club's operations, demonstrating problem solving skills and responsiveness in addressing member and organisational needs.

Key Achievements:

Optimised Membership Management

• Successfully maintained and streamlined a 1,500-member database ensuring over 95% accuracy in records, leading to increased member satisfaction and operational efficiency.

Strengthened Lifesaving Operations

• Efficiently managed patrol logs, rosters, incident reports and Workers Compensation claims, facilitating improved safety and compliance with Surf Lifesaving regulations.

Boosted Training and Education

• Seamlessly managed a 20% annual increase in bronze medallion enrolments through streamlining processes in collaboration with the Education Trainers.

Enhanced Event Coordination

• Collaborated with Directors to organise key Club events, including AGM's and Awards Presentations ensuring seamless execution and high engagement levels.
• Secured key partnerships in liaison with the local council to obtain essential permits for commercial activations, enhancing the Club's community involvement.

• Executed superior customer service related to the disclosure, balancing, and settlement of mandatory and voluntary corporate actions.
• Addressed and resolved related queries through effective collaboration with stakeholders.
• Reconciled entitlements and arranged payment disbursements, rectifying any financial discrepancies promptly.
• Designed an end-to-end project plan for transitioning Corporate Actions roles to Shanghai, including the creation of detailed training manuals.

• Monitored and managed trade settlements using CHESS in the Australian equity market.
• Coordinated with domestic agents and client service teams to resolve settlement issues in Far East markets, including the coordination of stock loans to cover short positions.
• Executed reconciliation of cash accounts and stock holdings.
• Played a key role in guiding design requirements for the successful development of the CHESS interface by providing settlement operations insights and conducting comprehensive testing of message flows.
• Developed thorough procedures for system users and conducted staff training to ensure competency by launch date, rectifying issues post implementation.