Kathryn Hussey
Mount Barker,SA
Summary
Adept at fostering positive team relationships and delivering compassionate patient care, I have excelled as a Senior Receptionist/Administration Officer at Mount Barker South Medical Centre.
During my 24 years at Mount Barker South Medical Centre I performed 13 years as Office Manager and 2 years as Site Manager.
My proficiency in multitasking and prioritizing, coupled with expert invoicing skills, significantly enhanced operational efficiency. I'm known for my exceptional communication abilities and a track record of effectively managing and training new staff.
Overview
24
24
years of professional experience
Work History
Senior Receptionist/Administration Officer
Mount Barker South Medical Centre (Better Medical)
2000.03 - Current
Welcoming Patients to the Practice and ensuring their details are current.
Maintaining confidentiality and privacy of patients.
Scheduling appointments both face to face and over the phone.
Managing the front desk in a busy workplace environment.
Triaging patients appropriately.
Collecting and entering details with a high level of accuracy and detail.
Administration support for doctors and nurses within the practice.
Managing and scheduling Medical Students.
Onboarding of new reception staff this includes training individuals.
Completing banking on a daily basis.
Managing debtors.
Ordering stock and stationary.
Education
Skills
- Building positive relationships within the team.
- Maintaining a kind and compassionate manner toward patients.
- Excellent communication skills with a high level of personable and professional phone manner.
- Ability to work both as part of a team and independently.
- Ability to multitask and prioritize.
- Skills in invoicing and billing.
- Problem solving skills.
Timeline
Senior Receptionist/Administration Officer
Mount Barker South Medical Centre (Better Medical)
2000.03 - Current
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