Kathryn Jolly
Sydney,NSW
Summary
Hi, I would like to introduce myself. I am 58 yrs old and I have recently closed down my long running portrait business. I have spent the last 12 months retraining in Community Pharmacy at TAFE NSW. My particular interests are active skin care and make up, nutrition and preventative health. I love learning about the latest skincare advances, as well as nutritional supplements and do lots of my own research. I'm outgoing,cheerful, friendly, well spoken and professional.
I am looking for a part time position career change, and am super flexible with no other commitments as my family is all grown up.
Overview
28
28
years of professional experience
Work History
Pharmacy Assistant Work Placement From Tafe
Galston Village Pharmacy
05.2024 - 05.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly. Looked after the skincare and make up sections. Also gift and baby merchandise.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
Small Business Owner
Photography Studio
01.2012 - 04.2024
- Established a loyal customer base by providing exceptional customer service to all my portrait clients, which resulted in business running largely by word of mouth referrals.
- Provided on-location portrait photography services for special events such as weddings, corporate gatherings, and family reunions. Specialised in fine art studio photography and cake smash sessions.
- Increased studio revenue by consistently delivering exceptional portraits that exceeded client expectations.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Promoted business via social media to generate leads and maximize brand identity.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Delivered outstanding customer service, addressing any concerns or questions promptly and professionally.
Various Part Time Positions
Freedom Furniture, Galston Travel Agency Etc
01.2009 - 01.2014
Senior Travel Consultant
American Express
03.2004 - 06.2008
- Achieved revenue growth by upselling additional services like insurance plans, airport transfers, or excursions to clients during the booking process.
- Handled sensitive personal data with discretion.
- Managed high-profile corporate accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
- Conducted comprehensive destination research to provide clients with up-to-date information and expert advice on travel options.
Travel Consultant
Just Flights
12.1995 - 02.2001
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travellers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
Education
Certificate III - Community Pharmacy
TAFE NSW
NSW05-2024
Certificate II - in Community Pharmacy
TAFE NSW
NSW12-2023
No Degree - Attained Engage Customer Unit
TAFE NSW
NSW12-2023
No Degree - Attained Assist With Customer Difficulties
TAFE NSW
NSW12-2023
No Degree - Make Up
Professional Make Up Artist
Make Up School Parramatta01-2010
Associate of Applied Science - Orthoptics
University of Sydney
Cumberland College Of Health Sciences Campus10-1991
Certificate IV Travel Agent - Travel Agent
IATA
01-1999
Skills
- Customer service
- Team collaboration
- Organization and multitasking
- Customer engagement
- Upselling strategies
- Sales expertise
- Client relationship building
- Brand awareness
- Attention to detail
- Beauty trends
- Cross-selling techniques
- Skincare consultation
- Cosmetics selection assistance
- Friendly and outgoing
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Interests
- Crafting and DIY Projects
- Photography
- Reading
- I enjoy helping others and giving back to the community
- Travel
Timeline
Pharmacy Assistant Work Placement From Tafe
Galston Village Pharmacy
05.2024 - 05.2024
Small Business Owner
Photography Studio
01.2012 - 04.2024
Various Part Time Positions
Freedom Furniture, Galston Travel Agency Etc
01.2009 - 01.2014
Senior Travel Consultant
American Express
03.2004 - 06.2008
Travel Consultant
Just Flights
12.1995 - 02.2001
Certificate III - Community Pharmacy
TAFE NSW
Certificate II - in Community Pharmacy
TAFE NSW
No Degree - Attained Engage Customer Unit
TAFE NSW
No Degree - Attained Assist With Customer Difficulties
TAFE NSW
No Degree - Make Up
Professional Make Up Artist
Associate of Applied Science - Orthoptics
University of Sydney
Certificate IV Travel Agent - Travel Agent
IATA
Similar Profiles
Willem BrownWillem Brown
Retail Sales Assistant at Galston Health Sense PharmacyRetail Sales Assistant at Galston Health Sense Pharmacy
Sam JonesSam Jones
Bartender at Hills District Galston Memorial ClubBartender at Hills District Galston Memorial Club
Samantha StephensSamantha Stephens
Pharmacy Assistant at Mornington Village PharmacyPharmacy Assistant at Mornington Village Pharmacy