Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Kathryn Leotta

Park Ridge,Qld

Summary

Open Drivers Licence and own reliable transport Career Objective My goal is to obtain employment within a company that promotes quality service to their customers and that will provide me with opportunities to meet and exceed assigned expectations. Positive and polite demeanor with significant experience in providing high quality and professional customer service experience. I am trust-worthy, teamwork-orientated and compassionate. I would like to be a part of the process in enhancing the company’s productivity and reputation.

Overview

16
16
years of professional experience

Work History

Background Extra

Oncue Talent Agency
01.2023 - Current
  • Film and TV Roles
  • Work collaboratively with other actors to perform scenes and convey stories.
  • Perform alongside various well-known actors and actresses.
  • Manage time to arrive on set when required to not delay rehearsals and shows.

Background Extra

ISpry Talent Agency
01.2014 - 01.2019
  • Film and TV Roles
  • Worked collaboratively with other actors to perform scenes and convey stories.
  • Performed alongside various well-known actors and actresses.
  • Managed time to arrive on set when required to not delay rehearsals and shows.

Front Desk Business Support

NDIA
01.2016 - 12.2017
  • Reception and telephone management
  • Customer and client service
  • General administrative support
  • Diary management
  • Fleet management and data entry

Reception Volunteer

Richmond Community Services Inc
01.2016 - 06.2016
  • Reception
  • Used strong interpersonal communication skills to convey information to others.
  • Office Support

Administration Assistant

Hawkesbury City Council Nursery
04.2016 - 06.2016
  • Volunteer work
  • Data entry

Customer Service – Team Leader

Bunnings Warehouse
01.2015 - 01.2016
  • Providing superior levels of customer service
  • Directing enquiries to the correct departments
  • Proactively listening to and understand the customer’s needs and identifying viable solutions

Cleaner

Cleaning Services, Transfield
01.2014 - 01.2015
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.

Weeds Officer – Trainee

Hawkesbury River County Council
01.2012 - 01.2014

Project Officer

Greening Australia
01.2008 - 01.2012

Education

Completing Funeral Celebrancy (CHCCEL008-Plan/present & evaluate funeral & memorial ceremonies) – Rose Training Online QldCertificate II in Information, Digital Media and Technology -

Rose Training
Logan City, QLD
12.2023

Online NSW Certificate II in Customer Contact – -

PVS
Windsor NSW
08.2015

Certificate II in Retail – -

ARA Retail Institute
Parramatta NSW
05.2015

Communicating With Empathy Certificate -

Lynda Online Training
Windsor NSW
08.2017

Skills

  • Skills and Attributes
  • Customer service
  • MS Word, MS Outlook and basic skills in MS Excel
  • Skype, DHS and NDIA Systems
  • Desktop – Windows Platform and Apple Handheld Devices
  • Highly motivated, capable of working alone and in supportive team
  • Strong ability to work under pressure and meet deadlines
  • Eager to learn and extremely client focused
  • Sound interpersonal and communication skills
  • Strong work ethic
  • Problem solver
  • Honesty, integrity, confident, flexible and reliable

Referees

Samantha Leyda

Educator and Teacher

0402 709 720

Timeline

Background Extra

Oncue Talent Agency
01.2023 - Current

Administration Assistant

Hawkesbury City Council Nursery
04.2016 - 06.2016

Front Desk Business Support

NDIA
01.2016 - 12.2017

Reception Volunteer

Richmond Community Services Inc
01.2016 - 06.2016

Customer Service – Team Leader

Bunnings Warehouse
01.2015 - 01.2016

Background Extra

ISpry Talent Agency
01.2014 - 01.2019

Cleaner

Cleaning Services, Transfield
01.2014 - 01.2015

Weeds Officer – Trainee

Hawkesbury River County Council
01.2012 - 01.2014

Project Officer

Greening Australia
01.2008 - 01.2012

Completing Funeral Celebrancy (CHCCEL008-Plan/present & evaluate funeral & memorial ceremonies) – Rose Training Online QldCertificate II in Information, Digital Media and Technology -

Rose Training

Online NSW Certificate II in Customer Contact – -

PVS

Certificate II in Retail – -

ARA Retail Institute

Communicating With Empathy Certificate -

Lynda Online Training

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