Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Kathryn Lin

Melbourne,VIC

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Strong internal drive, communication ability and comprehensive ability, curiosity, wide interest and love for human.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Perfect Medical Reception Staff

Perfect Medical
12.2021 - 09.2022
  • Excellent organizational skills
  • Computer knowledge, skilled use of Microsoft office suite
  • 7 clients per day for treatment
  • Perfect medical beauty therapy until August
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Increased sales by 10% a week.

Core Responsibilities

David Jones beauty counselor (Shu Uemura,Clarins,Ultraceuticals)
- 01.2019
  • Reference Person: Kimberly chan 0402456998
  • Knowledge of cosmetics and demonstrate retail skin care products
  • Support your skin care and beauty counter by demonstrating positive teamwork attitude and brand values
  • Ensure both personal and store sales targets are being achieved
  • Stock processing
  • Design and apply make-up
  • Upholding the image of the Brand as a Brand Ambassador by portraying a professional and sophisticated image of personal grooming and etiquette
  • Monthly top sales in the brand ultraceuticals.

administrative assistant

SC fund management in shanghai
01.2017 - 09.2017
  • Administrative work and communication with securities companies
  • Every season I need to give Commission to each securities company
  • High accuracy, high attention to detail, showing all tasks
  • Responding promptly to inquiries, CEO secretary/ flight booking/contract process
  • Excellent knowledge of MS office, social media platforms and online applications
  • Undertake daily administrative tasks to ensure the functionality and coordination of all marketing activities

Education

Master of Arts -

RMIT University

Bachelor of hospitality and tourism -

Skills

  • Documentation and reporting
  • Online chat and E-mail
  • Inbound and outbound calling
  • Strategic sales knowledge
  • Team player
  • CRM
  • Payment management
  • Marketing
  • Gantt chart
  • Sales targets
  • Volunteer Coordination
  • Event Planning

Languages

English
Chinese (Mandarin)

Certification

-Certified 2 of beauty therapy

- Event planning with Melbourne fashion week

-Certificate of participation for Planning, organizing event at royal Melbourne Hotel.

Timeline

Perfect Medical Reception Staff

Perfect Medical
12.2021 - 09.2022

administrative assistant

SC fund management in shanghai
01.2017 - 09.2017

Core Responsibilities

David Jones beauty counselor (Shu Uemura,Clarins,Ultraceuticals)
- 01.2019

Master of Arts -

RMIT University

Bachelor of hospitality and tourism -

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Kathryn Lin