Kathryn Litwiniuk
Pakenham,Australia
Summary
Dynamic and enthusiastic professional seeking a customer service-focused role in a reputable retail environment. Strong communication skills and a genuine eagerness to learn contribute to enhancing sales and fostering positive customer experiences. Committed to developing retail knowledge while pursuing opportunities for career advancement. Passionate about delivering exceptional service and building lasting relationships with customers.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Catalogue Deliver
IVE Distribution Pty Ltd
08.2022 - Current
- Folding and stapling catalogues to make them look professional and easy to read
- Sorting catalogues into piles by street or suburb
- Arranging catalogues in a way that works best for distribution, such as from largest to smallest
- Delivering catalogues, flyers, and pamphlets to within allocated area
- Storing catalogues ensuring to reduce waste and damage
- Key responsibilities
Casual Fair Worker
Action Events
Berwick, VIC
04.2026 - 04.2026
- Maintained cleanliness and orderliness of storage areas by sweeping and mopping
- Transferred supplies and equipment between storage and work areas by hand or by cart
- Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques
- Assisted coworkers with various projects, showcasing collaborative attitude and flexibility
- Inspected merchandise to check for quality and accuracy
- Greeted customers and asked qualifying questions to quickly determine needs
- Followed production checklists to complete orders
- Resolved customer complaints in a timely manner by providing solutions that met their needs, reflecting sound judgement and diplomacy
- Gathered equipment, tools, and materials to use on projects or at work sites
- Key responsibilities
Casual Fair Worker
Action Events
Berwick, VIC
04.2025 - 04.2025
- Maintained cleanliness and orderliness of storage areas by sweeping and mopping
- Transferred supplies and equipment between storage and work areas by hand or by cart
- Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques
- Assisted coworkers with various projects, showcasing collaborative attitude and flexibility
- Inspected merchandise to check for quality and accuracy
- Greeted customers and asked qualifying questions to quickly determine needs
- Followed production checklists to complete orders
- Resolved customer complaints in a timely manner by providing solutions that met their needs, reflecting sound judgement and diplomacy
- Gathered equipment, tools, and materials to use on projects or at work sites
- Key responsibilities
Casual Fair Worker
Berwick Easter Fair
03.2024 - 04.2024
- Maintained cleanliness and orderliness of storage areas by sweeping and mopping
- Transferred supplies and equipment between storage and work areas by hand or by cart
- Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques
- Assisted coworkers with various projects, showcasing collaborative attitude and flexibility
- Inspected merchandise to check for quality and accuracy
- Greeted customers and asked qualifying questions to quickly determine needs
- Followed production checklists to complete orders
- Resolved customer complaints in a timely manner by providing solutions that met their needs, reflecting sound judgement and diplomacy
- Gathered equipment, tools, and materials to use on projects or at work sites
- Key responsibilities
Education
Year 12 - Early Childhood Education And Care
Chisholm Institute
Dandenong, VIC04-2027
Certificate III - Early Childhood Education And Care
Chisholm Institute
Dandenong, VIC04-2027
Skills
- Hard working
- Punctual
- Patient and empathetic
- Cash Register Operation
- Ability to Multitask
- Effective communication
- Professional
- Strong Customer Service
- General Store cleaning
- Problem-solving
Certification
- Leaners Permit
- RSA
- Food Handlers
- WWC Check
Extracurricular activities
Volunteer Work Team Member at St Vincent de Paul Society Pakenham
November 2023 to September 2024
Key responsibilities
· Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
· Communicated effectively with customers, supervisors, and team members
· Performed opening and closing duties, including store cleaning and restocking
· Developed strong customer service skills and interpersonal communication skills by working with a diverse group of customers
· Greeted customers and answered questions regarding products and promotions
· Provided excellent customer service through solving problems and answering questions
Timeline
Casual Fair Worker
Action Events
04.2026 - 04.2026
Casual Fair Worker
Action Events
04.2025 - 04.2025
Casual Fair Worker
Berwick Easter Fair
03.2024 - 04.2024
Catalogue Deliver
IVE Distribution Pty Ltd
08.2022 - Current
Year 12 - Early Childhood Education And Care
Chisholm Institute
Certificate III - Early Childhood Education And Care
Chisholm Institute
Awards
2019 Student of the year, 2020 Student of the year, Year 8 Student representative councillor, Year 9 Student representative councillor