Experienced Service Coordinator at Windsor School Age Care Centre with proven expertise in team leadership and program development. Successfully implements a dynamic program whereby each child can develop their own unique program based on their strenghts, interests and social drive.Skilled in developing positive relationships with children through participation in a childcare community, fostering a collaborative environment that promotes children's learning and development.
Leads a team of 15 educators to develop and implement a program designed to support each child's learning and development in line with the MYOP Learning Framework.
Implemented a documentation framework to record and share learning with families.
Leads the team to implement a proactive behavior support strategy, where children can learn to participate with respect and confidence.
Responsible for financial administration through the engagement of a bookkeeper and the support of a voluntary treasurer to ensure accurate records and the viability of the service are maintained.
Maintained current knowledge of applicable legislative requirements and service procedures to optimize organisational performance. Liaise with the regulatory authority on aspects of compliance.
First point of contact for new enrollments, facilitate the enrollment process with the support of admin staff, facilitate orientation planning through interviews of families, and implement a plan for successful inclusion in the service. Ongoing relationships with families through day-to-day contact, phone contact, email contact, etc.
Maintained a team of approximately 15 educators, both part-time and casual, who implement the service program. Recruit to build a well-rounded team with varied skills. Develop procedures and a culture that build cohesiveness, supportive practices, and a sense of community.
Responsible for managing risk, and maintaining procedures to support risk minimization. Reporting of incidents to voluntary management and regulatory authority as required.