Gardening
Hockey
Kathryn Pole
Port Pirie,South Australia
Summary
Dynamic and results-driven Supervisor at KMart with a proven track record in enhancing customer satisfaction and team performance. Skilled in effective communication and organization, I foster collaboration and adaptability in fast-paced environments. Committed to excellence, I lead by example and implement best practices to drive operational success.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Supervisor
KMart
03.2025 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Duty Manager
KMart
02.2024 - 02.2025
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
Customer Service and Mail Orders
Kmart
03.2000 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Checkout Operater
K Mart
06.1990 - 02.2000
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
Education
High School Diploma -
Port Pirie High
Port Pirie12-1991
Skills
- Friendly, positive attitude
- Dependable and responsible
- Calm under pressure
- Flexible and adaptable
- Teamwork and collaboration
- Excellent communication
- Computer skills
- Organization and time management
Certification
- [Area of certification] Training - [Timeframe]
Interests
Timeline
Supervisor
KMart
03.2025 - Current
Duty Manager
KMart
02.2024 - 02.2025
Customer Service and Mail Orders
Kmart
03.2000 - 01.2024
Checkout Operater
K Mart
06.1990 - 02.2000
High School Diploma -
Port Pirie High
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