Summary
Overview
Work History
Skills
Timeline
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Kathryn Reid

Port Macquarie,NSW

Summary

Dynamic cleaning professional with extensive experience at Coles Cleaning Services, excelling in staff management and customer service. Proven track record in enhancing operational efficiency and improving client satisfaction through strategic planning and attention to detail. Skilled in training and mentoring teams while ensuring compliance with safety regulations and maintaining high hygiene standards.

Overview

4
4
years of professional experience

Work History

Supervisor Coles Cleanning Services

Coles Cleanning Services
12.2015 - 02.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Industrial Cleaner

Fairys Cleanning Services
02.2014 - 02.2016
  • Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
  • Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
  • Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
  • Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
  • Maintained proper inventory levels of cleaning supplies, preventing unnecessary downtime due to shortages.
  • Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
  • Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
  • Reduced equipment downtime through regular cleaning and maintenance, ensuring optimal performance.
  • Assisted in training new hires on company policies, procedures, and best practices for industrial cleaning tasks.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Maintained floor cleaning and waxing equipment.
  • Operated buffers and burnishers to clean and polish floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Commercial Cleaner

Detail First Cleaning Services
02.2012 - 01.2014
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.
  • Refilled soap dispensers and air fresheners in [Number] bathrooms.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.
  • Maintained floor cleaning and waxing equipment.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Operated buffers and burnishers to clean and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff development
  • Staff discipline
  • Analytical thinking
  • Industrial hygiene
  • Task delegation
  • Multitasking Abilities
  • Time management
  • Multitasking
  • Active listening
  • Professionalism
  • Interpersonal skills
  • Adaptability
  • Reliability

Timeline

Supervisor Coles Cleanning Services

Coles Cleanning Services
12.2015 - 02.2016

Industrial Cleaner

Fairys Cleanning Services
02.2014 - 02.2016

Commercial Cleaner

Detail First Cleaning Services
02.2012 - 01.2014

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Kathryn Reid