Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kathryn Scholz

17 Burton Street, Clare,SA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

20
20
years of professional experience

Work History

Salesperson

Irrigear
06.2019 - Current



  • Inventory Management and stock control using Point of Sale system
  • Effective time management
  • Cash Handling daily balancing till & banking
  • Fork Lift Licence
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Increased average transaction value by upselling complementary products or services based on customer needs.

Sales Assistant

Sanders Hardware
01.2018 - 06.2019


  • Inventory & stock control using the Point of Sale System
  • Cash Handling - Daily balancing of tills & banking
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Open and Close the store set alarm system on closing.
  • Fork Lift Operations

Assistant Manager

Cheap As Chips
09.2004 - 01.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Acting Manager for last 3 months and when the Manager was on leave.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assign employees to specific duties to best meet the needs of the store.
  • Reorder stock & Inventory Management, loss prevention.
  • Train new employees on the Point of Sale System

Education

Burra Community School
Burra, SA
12.1996

Skills

  • Customer Service
  • Relationship Building
  • Product and service knowledge
  • Cross-selling products and services
  • Store Presentation
  • Point of sale operation
  • Cash Handling
  • Staff Training
  • Stock management
  • Opening and closing procedures

Additional Information

Referees


Trudy Arbon 0417 875 833

Previous Store Manager Cheap as Chips

Mid North Motor co Clare



Steve Sanders 0438 322 675

Director of Sanders Hardware before sale.

Farmer Steve!



Janine Faggotter 0432 336 536

Previous Store Manager Sanders Hardware.

Outside Developments Adelaide.

Timeline

Salesperson

Irrigear
06.2019 - Current

Sales Assistant

Sanders Hardware
01.2018 - 06.2019

Assistant Manager

Cheap As Chips
09.2004 - 01.2018

Burra Community School

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Kathryn Scholz