Kathryn Stedman
Hamilton Hill,WA
Summary
Genuinely passionate about animal care with real experience and a drive to learn more in a likeminded environment. A dependable candidate, successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals a hardworking job seeker with strong organisation and communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cleaner
Absolute Domestics
02.2022 - Current
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Pet Sitter
Self Employed
01.2018 - Current
- In 2023 pet sat for people with pets 20 seperate times. Currently in 2024 pet sat 11 seperate times with more bookings every week.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behaviour.
- Gave medication to pets following guidelines from owners.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Gave basic first-aid to injured animals before seeking medical care.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Monitored animals for behavioral problems and signs of health issues.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Picker and Packer
Bollore Logistics
09.2019 - 01.2022
- Worked fast to meet assigned daily picking quotas at a minimum of 1,000 orders a day to 8,000
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Sorted and organized items in designated areas for easy access.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Cafe Staff
Willeton Basketball Association
02.2018 - 03.2020
- Contributed to the cafe''s positive atmosphere by fostering strong relationships with coworkers and providing exceptional customer service.
- Increased overall efficiency by maintaining a well-organized and clean work area, ensuring smooth operations during peak hours.
- Ensured top-notch sanitation standards were met by regularly cleaning equipment, utensils, countertops, tables, and floors according to guidelines.
- Demonstrated a strong work ethic by consistently arriving on time, volunteering for additional shifts, and maintaining a positive attitude even during challenging situations.
- Managed cash register transactions accurately while handling money responsibly to maintain balanced tills at the end of each shift.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Ride Operator
Adventure World
11.2015 - 04.2017
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
- Evaluated weather conditions regularly throughout shifts to make informed decisions regarding temporary suspensions or closures when necessary.
- Participated in ongoing training sessions, staying up-to-date on industry best practices and safety standards.
Work Experience
Melville Animal Hospital
07.2013 - 08.2013
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to [State] health code guidelines.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
Education
Foundations of Grooming Course - Dog Grooming
CAGIA
Perth05.2024
Certificate II - Animal Care
Applied Vocational Training
Perth07.2023
Year 12 -
Hamilton Senior High School
Hamilton Hill, WA11.2015
Skills
- Housekeeping
- Customer Service
- Honest and Trustworthy
- Punctual and Reliable
- Patience and Perseverance
- Sanitation Procedures
- Friendly, Positive Attitude
- Hardworking and Dedicated
- Supportive Team Player
- Quick Learner
- Cleaning and sanitizing
- Flexibility
Certification
- Barista Basics - 2019
- Dealing With Difficult People - 2018
Availability
Monday - Sunday
Objectivesummary
I am a reliable, responsible young woman with experience working in fast paced and busy environments. I enjoy working as part of team and can also thrive working independently. My positive attitude and attention to detail has always shown in my work in past jobs that I have had.
Personal Information
- License: C class
- Date of Birth: 09/26/97
References
- Linda Lees, Clinic Clerk - Fremantle Hospital, 94312533
- Sandra, Absolute Domestics - Client, 0433333448
- Peter Johns, Bollore Logistics - Warehouse Manager, peterjohns@bollore.com, 0415206888
Timeline
Cleaner
Absolute Domestics
02.2022 - Current
Picker and Packer
Bollore Logistics
09.2019 - 01.2022
Cafe Staff
Willeton Basketball Association
02.2018 - 03.2020
Pet Sitter
Self Employed
01.2018 - Current
Ride Operator
Adventure World
11.2015 - 04.2017
Work Experience
Melville Animal Hospital
07.2013 - 08.2013
Foundations of Grooming Course - Dog Grooming
CAGIA
Certificate II - Animal Care
Applied Vocational Training
Year 12 -
Hamilton Senior High School
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