Kathryn Thompson
Coffs Harbour,NSW
Overview
23
23
years of professional experience
Work History
Receptionist Assistant
Summerstar ES Pty Ltd
Broome , WA
07.2021 - 02.2022
- Greeted customers, making reservations on RMS 9
- Operated multi-line telephone system to handle high volume of daily calls making reservations, cancellations & taking deposits.
- Handled cash with high accuracy and reconciled accounts weekly to identify discrepancies.
- Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation.
Sales Assistant
OZ Design Furniture
Coffs Harbour, NSW
09.2020 - 02.2021
- During my employment at OZ Design Furniture I have used my knowledge of homewares and merchandising to allow me to style realistic home settings which highlights the beautiful stock to allow me to convert quotes into sales to order & invoice my customers. Like my position at Harbour emporium I am required to order stock, merchandise the store and complete end of day tasks whilst learning another computer system.
Business Partner
Harbour Emporium
Coffs Harbour / Launceston , TAS
04.1999 - 08.2020
- As co-owner of a small business my chief area of management included the rostering and coordination of up to thirteen staff members across two locations as well as managing our business accounts. In 2004, our business won the prestigious Global Innovator Awards for Best Homewares Store - Australia. Our prize was to represent Australia against 36 countries in Chicago. Whilst there we won Best Homewares Store - Single Store Category - The World. These awards were judged off all aspects of our business including depth of range, product knowledge, customer service, merchandising etc.
Property Sales Consultant
Harcourts Launceston
Launceston , Tas
02.2020 - 03.2020
- Through my short time worst Harcourts I sold my first property within 2 weeks of my employment which allowed me to then sell my own property once my husband and I decided to return back to the mainland after closing our business due to Covid19.
- I have been successful in hitting commission targets as well as holding open houses, house inspections and making property listings. I also ventured into utilising telephone marketing and managing business social media platforms to boost my reach. I have attached below the letter of service by the Director of Harcourts Launceston which outlines that my position there was made redundant due to Covid19.
Education
Real Estate
Real Estate Institution Tasmania 2020
Launceston , TAS01.2020
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Coffs Harbour, NSWSkills
- Documentation and Reporting
- Meticulous and Organized
- Customer Service
- Customer Service-Oriented
- As a partner at Harbour Emporium / Your Kitchenshop I gained several skills that I believe will aid me within any future careers; these include but are not limited to staff management, excellent communication, self-motivation, dedication and reliability I have had had to use all of these attributes within my daily life for the past 17 years in running my own business & have continued to use them since the closure of our business within my roles at Summerstar, Harcourts Launceston & OZ Design Furniture I believe that these attributes will ensure that I am a punctual, honest, well presented & hard working member of your team and that I will add value to any job that I am assigned
Timeline
Receptionist Assistant
Summerstar ES Pty Ltd
07.2021 - 02.2022
Sales Assistant
OZ Design Furniture
09.2020 - 02.2021
Property Sales Consultant
Harcourts Launceston
02.2020 - 03.2020
Business Partner
Harbour Emporium
04.1999 - 08.2020
Real Estate
Real Estate Institution Tasmania 2020
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