Kathryn Wall 10/04/1991
Gympie,QLD
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
21
21
years of professional experience
Work History
Self Employed Cleaner
Self employed
Gympie, Queensland
02.2022 - Current
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Social Media Manager/Organization Volunteer
Kin Kin Horse Ride
Kin Kin , Queensland
08.2015 - Current
Customer Service Cashier
Caboolture South Take & Bake
Caboolture, Queensland
01.2005 - 12.2025
- Greeted customers and provided friendly customer service.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Operated cash register or POS system to receive payment by cash and card.
- Maintained high standards of store presentation and visual merchandising.
Housekeeping Room Attendant
Living Valley Health Retreat
Kin Kin , Queensland
01.2021 - 02.2025
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded promptly to guest requests for additional supplies or services.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Responded promptly to requests from guests and other departments.
- Collaborated with team members to ensure timely completion of assigned tasks.
Airbnb Cleaner
No Mess Mandy
Sunshine Coast , Queensland
12.2021 - 02.2022
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Inspected rooms for cleanliness prior to guest arrival.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed company uniform, performance and security policies with every job.
Community Aged Care Worker
Diversicare
Gympie, Queensland
01.2019 - 01.2021
- Maintained accurate records of services provided, medications administered and any changes in client behaviour or health status.
- Observed and documented changes in the physical and mental condition of clients.
- Advocated for clients to resolve medical or personal crises.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Provided assistance to elderly clients with their daily activities such as bathing, dressing and grooming.
- Conducted home visits to assess client needs and provide support services.
- Improved patient outlook and daily living through compassionate care.
- Actively listened to client concerns and complaints while providing appropriate guidance.
- Performed light housekeeping duties, including laundry, vacuuming and meal preparation.
Bartender
Vibes Bar
Mooloolaba, Queensland
01.2011 - 12.2011
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
Customer Service Cashier
Mr. Whippy
Caboolture, Queensland
01.2006 - 12.2010
Education
Cert III Individual Support (Aged Care) -
TAFE Queensland
QLD12-2018
High School Diploma -
Tertiary Preparation Pathway
STEMM Program01-2014
Cert II Buisiness -
Sarina Russo
Gympie, QLD01-2011
Social Work
University of Sunshine Coast
Sippy Downs, QLDSkills
- Commercial and residential cleaning
- Problem-solving
- Physical stamina
- Health and safety compliance
- Reliability and punctuality
- Customer service
- Attention to detail
- Record keeping
- Time management
References
References available upon request.
Timeline
Self Employed Cleaner
Self employed
02.2022 - Current
Airbnb Cleaner
No Mess Mandy
12.2021 - 02.2022
Housekeeping Room Attendant
Living Valley Health Retreat
01.2021 - 02.2025
Community Aged Care Worker
Diversicare
01.2019 - 01.2021
Social Media Manager/Organization Volunteer
Kin Kin Horse Ride
08.2015 - Current
Bartender
Vibes Bar
01.2011 - 12.2011
Customer Service Cashier
Mr. Whippy
01.2006 - 12.2010
Customer Service Cashier
Caboolture South Take & Bake
01.2005 - 12.2025
Cert III Individual Support (Aged Care) -
TAFE Queensland
High School Diploma -
Tertiary Preparation Pathway
Cert II Buisiness -
Sarina Russo
Social Work
University of Sunshine Coast
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