Kathy Clarke
Portarlington,Australia
Summary
I enjoy working in roles where I contribute to the success of the business and the individuals I interact with. With empathy, good listening and problem-solving skills I thrive on an environment where personal satisfaction and outcomes for others are evidenced. I have vast experience in the pharmacy industry and looking to expand on my knowledge and skills in a variety of areas. I believe my skills and knowledge is transferable in a variety of settings.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
12043
12043
years of post-secondary education
1
1
Certification
Work History
Dispensary Technician
Barwon Heads Pharmacy
Barwon Heads , Vic
05.2025 - 02.2026
- Working on the floor as both a technician and assistant
- Working in the dispensary under supervision from the pharmacist to both dispense prescription medication and where required pack Webster packs.
- Daily deliverys of both pharmacy items and medications, including cold chain items
- Managed inventory levels to ensure product availability and compliance.
- Educated customers about medication usage and potential side effects.
- Maintained a clean and organized work environment for safety compliance.
- Collaborated with healthcare providers to resolve medication-related inquiries.
- Maintained records of patient profiles, including personal information, allergies, current medications.
- Organized and stocked shelves with pharmaceuticals to ensure efficient workflow.
- Provided customer service support to patients by answering questions regarding their medication needs.
- Adhered strictly to confidentiality policies when dealing with sensitive patient information.
- Processed payments from customers for their purchases at the dispensary counter.
Dispensary Technician
GEO Health
Anakie , Vic
08.2024 - 01.2025
- Dispense, collect and deliver medications under supervision to persons in custodial care.
- Order new medications via the JCare platform.
- Work in conjunction with Drs, Mental health practitioners and nursing staff.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels to ensure product availability and compliance.
- Maintained a clean and organized work environment for safety compliance.
- Adhered strictly to confidentiality policies when dealing with sensitive patient information.
Dispensary Technician
Community Care Chemist
Newcomb , Vic
11.2017 - 06.2024
- Managing packaging for community clients as well as aged care services utilising original packaging, sachet and webster blister packaging
- Data entry into pharmacy systems, such as Fred, Health Stream, WebsterCare
- Liaise with Doctors, Aged Care and Hospital staff
- Dispensing prescriptions under the supervision of a pharmacist
- Front of house Pharmacy Assistant – direct liaison with customers, front counter and telephone enquiries.
- Prescription processing
- Attending aged care facilities to conduct chart and medication audits with reporting to management and aged care staff.
- Stock control and stock take functions
- Banking Duties
- Account Management / Payable and Receivable / Debt collection / Financial Reporting.
- Processed customer orders for pharmaceuticals and health products.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Educated customers about medication usage and potential side effects.
- Maintained a clean and organized work environment for safety compliance.
- Collaborated with healthcare providers to resolve medication-related inquiries.
- Utilized pharmacy management software for tracking prescriptions and sales transactions.
- Maintained records of patient profiles, including personal information, allergies, current medications.
- Organized and stocked shelves with pharmaceuticals to ensure efficient workflow.
Dispensary Technician
Peak Pharmacy
06.2016 - 11.2017
Dispensary Technician
Bayswater Drive In Pharmacy
10.2015 - 03.2016
Dispensary Technician
Priceline Pharmacy Kangaroo Flat
09.2010 - 09.2015
Dispensary Technician
UFS Dispensary Melton South
01.2009 - 08.2010
Administration Account Manager
Think Pharmacy Collingwood
05.2004 - 12.2008
- Managing account client base of 2500 aged care residents (30 aged care facilities)
Working retail – front counter service
High Country Bakehouse and Ski-Inn Café
01.1998 - 01.2004
Education
COVID-19 Infection Control Training -
Dispensary Technician – Level 3 -
Dispensary Technician – Certificate II and III -
The Pharmacy Guild of Australia
Certificate III Hospitality - Food and Beverage
Certificate II Hospitality - Operations
Sales/Clerical traineeship – Level 2 -
Skills
- Microsoft Office suite
- Client liaison
- Aged Care Liaison
- Account management
- Pharmacy dispensing programs
- Pospro-Pos software
- Alchemy Pharmacy packaging systems
- MPS
- WebsterCare blister packaging
- Medication chart
- Medication Audits
- Priority management
- Time critical response
- Communication skills
- Self-motivated
- Ability to work without supervision
- Prescription dispensing
- Medication education
- Inventory management
- Pharmacy software
- Cold chain logistics
- Customer service
- Patient record keeping
- Data entry accuracy
- Attention to detail
- Effective communication
- Time management
- POS system operation
- Patient information protection
- Security protocols
- Product storage
Certification
- Full Victorian Drivers Licence – Manual / Automatic
- Current Police Check, 01/01/22
- Covid-19 Vaccination x 3
- Current First Aid Certificate / Refresher / CPR
References
- Greg Porte, Owner / Pharmacy Manager, Peak Pharmacy, 0409 710 690
- Priti Mistry, Pharmacist, Community Care Chemist, 0406 672 824
- Ellsy Choo, Pharmacist, Bayswater Drive-In Chemist WA, 08 9272 4465
Timeline
Dispensary Technician
Barwon Heads Pharmacy
05.2025 - 02.2026
Dispensary Technician
GEO Health
08.2024 - 01.2025
Dispensary Technician
Community Care Chemist
11.2017 - 06.2024
Dispensary Technician
Peak Pharmacy
06.2016 - 11.2017
Dispensary Technician
Bayswater Drive In Pharmacy
10.2015 - 03.2016
Dispensary Technician
Priceline Pharmacy Kangaroo Flat
09.2010 - 09.2015
Dispensary Technician
UFS Dispensary Melton South
01.2009 - 08.2010
Administration Account Manager
Think Pharmacy Collingwood
05.2004 - 12.2008
Working retail – front counter service
High Country Bakehouse and Ski-Inn Café
01.1998 - 01.2004
COVID-19 Infection Control Training -
Dispensary Technician – Level 3 -
Dispensary Technician – Certificate II and III -
The Pharmacy Guild of Australia