• Assessed care recipients at home/aged care facility.
• Informed clients of their rights.
• Assigned proper visitor volunteers to care recipients for regular visits.
• Recruited volunteers with proper orientation.
• Provided professional training for volunteers and carer.
• Promoted services in diverse communities.
• Reported incident/accident.
• Reported six months and annual program performance.
• Coordinated the individual Social Support program per the guidelines of CHSP.
• Assessed clients to identify their needs.
• Provided clients with relevant information and different options to meet their needs.
• Informed client of their rights.
• Documented the care plan for each client.
• Maintained the clients’ case note.
• Provided DEX report
• Organising meetings with other providers to share challenges and achievements
• Attended in community event and functions to promote services and network with other providers and stakeholders