Kathy Li
Summary
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
B&D Building Solution
08.2023 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Manage our Job list, mainly responsible for service report and AFSS report.
- Communicate with our contractors to ensure that our work is being perfected
Purchasing Assistant
Diamonds Home Furniture
02.2023 - 08.2023
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Corresponded with sales department to achieve proper order, resupply, shipment and delivery of products.
- Updated purchase records and CRM database to capture correct information and details such as model numbers, warranty expirations and customer details.
- Computed and created purchase orders in System to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
Warehouse Assistant
Mobileciti
02.2022 - 02.2023
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Simplified shipping and receiving processes for improved workflow.
Logistics Officer
PFL
04.2021 - 12.2021
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Processed required paperwork to expedite handling of shipped and received goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Childcare Volunteer
Education Playscol
01.2020 - 03.2021
- Provided individualized instruction and support to meet personal needs of each child.
- Communicated with children's guardians about daily activities, behaviours and related issues.
- Applied play-based strategies to provide diverse approaches to learning.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Sales Manager
Karebear Toy Shop
05.2018 - 12.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Bachelor of Business - International Business And Marketing
University of Technology Sydney (UTS)
Sydney, NSW05.2024
Skills
- Database entry
- Scheduling appointments
- Spreadsheet Management
- Problem-Solving
- Shipping and packaging
- Time Management
- Warehouse Software Systems
- Customer Service
- Shipment arrangements
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Office Administrative Assistant
B&D Building Solution
08.2023 - Current
Purchasing Assistant
Diamonds Home Furniture
02.2023 - 08.2023
Warehouse Assistant
Mobileciti
02.2022 - 02.2023
Logistics Officer
PFL
04.2021 - 12.2021
Childcare Volunteer
Education Playscol
01.2020 - 03.2021
Sales Manager
Karebear Toy Shop
05.2018 - 12.2019
Bachelor of Business - International Business And Marketing
University of Technology Sydney (UTS)
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