Kathy Nguyen
Melbourne,VIC
Summary
Dynamic and dedicated professional with a strong background in customer service at Flake Shack. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining stock levels, demonstrating reliability and a strong work ethic. Committed to supporting operational excellence and fostering a positive environment.
Overview
3
3
years of professional experience
Work History
Cashier
Flake Shack
Melbourne, Mulgrave
03.2023 - Current
- Processed in-person and phone orders efficiently and accurately.
- Provided friendly customer service at the counter.
- Restocked food items, packaging, and supplies to support kitchen and packing staff.
Team Member
Roll’d
Melbourne CBD
12.2022 - 02.2023
- Handled customer transactions and managed the front counter with a friendly, efficient approach.
- Assisted with maintaining stock levels by replenishing food, drinks, and supplies throughout the shift.
- Supported smooth store operations by helping both front-of-house and back-of-house teams as needed.
Education
High School Diploma -
Wellington Secondary College
Melbourne, VICSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
Languages
Vietnamese
Native or Bilingual
Timeline
Cashier
Flake Shack
03.2023 - Current
Team Member
Roll’d
12.2022 - 02.2023
High School Diploma -
Wellington Secondary College