KATHY PHAN
YAGOONA,NSW
Summary
-Reliable employee seeking for a carer change in Early Childhood Education industry.
-Hardworking and passionate job seeker with high ability to work well under pressure and handle multiple tasks.
- Ready to help the team and clients achieve the goals.
-Experienced Beauty& Laser Therapist with over 5 years of experience in Beauty Industry. Excellent reputation for resolving problems and improving customer satisfaction.
- Currently have no kids and willing to work hard and hustle for the next 5-10 years to achieve personal goals.
Overview
12
12
years of professional experience
Work History
Senior Beauty Therapist
Clear Skin Care Clinic
12.2023 - Current
- Increased salon revenue through upselling additional services and retail products to clients.
- Streamlined appointment scheduling processes, improving efficiency and reducing wait times for clients.
- Created a welcoming environment for clients by maintaining a clean, organized, and visually appealing treatment room.
- Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and exceptional customer service.
- Performing Laser Hair removal, advanced skin treatments....etc.
Dermal Therapist
Sydney Dermal Lounge
01.2022 - 10.2023
- Proven ability to do skin consultation, skin diagnosis and treatment planing.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Educated clients on care processes and advised on further care and products
- Performing skin treatments including Hydral Facial, Chemical Peels Lase MD, eCo2, hair laser removal using the IPL , Cosmelan Peel, Meso therapy..etc
Beauty & Laser Therapist
Results Laser Clinic
07.2019 - 01.2022
- Recommended specific hair and beauty products to meet individual customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Performing skin treatments including Microdermabrasion, Chemical Peels and Skin Needling, hair laser removal using Candela machine, RF needle, veins& broken capillaries Laser treatment...ect
- Met sales goals, supporting organizational health through consistent and reliable service.
- Demonstrated cosmetic application best practices to achieve desired styles.
Dermal Beauty Therapist
TD Laser & Skin Aesthetic
07.2017 - 07.2019
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Educated clients on care processes and advised on further care and products
- Performing skin treatments including Microdermabrasion, Chemical Peels and Skin Needling, hair laser removal using the IPL , Cosmelan Peel, Meso therapy..etc
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Business Co-Owner
Mk&Co Nails
02.2016 - 07.2017
- Provided great skills of eyelash extension, facial, chemical peels to clients.
- Tracked income, labor and expenses via number spread-sheets, and generated weekly reports
- Mananged social media platform such as Facebook and Instagram.
- Assisted in recruiting, hiring and training of team members.
- Managed 5 employees by supervising daily tasks.
Store Supervisor
Top Juice
10.2015 - 12.2016
- Used time efficiently when not serving customers, including organising break time for staff, pre- pare stock for busy hours.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Trained new sales associates each quarter.
Crew Member
Macdonals
06.2013 - 02.2015
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
Sale Assistant
Lincraft
12.2012 - 04.2013
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Lip Blushing & Eyebrow Nano Shading Course
Candy Tang Beauty Centre
Bankstown, NSW05.2022
Diploma of Beauty Therapy - Beauty Therapist
Australian Massage And Beauty Institute
Bankstown NSW 22002018
Certificate III - Beauty Therapist
Tafe
Sydney, NSW08.2017
Diploma - Early Childhood Education And Care
TAFE
Sydney, NSW09.2015
Skills
- Texture Artist
- People skills
- Concentration skills
- Skin/ Laser Treatment plans consultant skills
- Effective Customer Communication
- Meeting Sales Goals
Hobbies
-Painting, acrylic/water colour paint
- Karaoke
- Cooking
- Hiking
References
- Sydney Dermallounge
Clinic Manager
Emma Keogh
0431241236
Shop 3/20-30 Blamey St, Revesby NSW
- Results Laser Clinic
Clinic Manager
Tatiana Sepulveda 0478719277
Shop 1059 Liverpool Westfield, 25 Macquarie St, Liverpool NSW 2170
- Candy Tang Beauty Centre
Candy (02) 8730 8793
5/2 Restwell St, Bankstown NSW 2200
- TD laser & skin aesthetics
Tina Dang - The CEO
Phone number: 02 85056 6756
443 Illawarra Rd, Marrickville 2204 NSW
- Top Juice Parramatta
Mrs Maria Steves
Mobile Phone : 0435274140
Email: parramatta@topjuice.com.au
- MacDonald
Mr Ranjit
Gateway Circular Quay Ph: 92413063
Timeline
Senior Beauty Therapist
Clear Skin Care Clinic
12.2023 - Current
Dermal Therapist
Sydney Dermal Lounge
01.2022 - 10.2023
Beauty & Laser Therapist
Results Laser Clinic
07.2019 - 01.2022
Dermal Beauty Therapist
TD Laser & Skin Aesthetic
07.2017 - 07.2019
Business Co-Owner
Mk&Co Nails
02.2016 - 07.2017
Store Supervisor
Top Juice
10.2015 - 12.2016
Crew Member
Macdonals
06.2013 - 02.2015
Sale Assistant
Lincraft
12.2012 - 04.2013
Lip Blushing & Eyebrow Nano Shading Course
Candy Tang Beauty Centre
Diploma of Beauty Therapy - Beauty Therapist
Australian Massage And Beauty Institute
Certificate III - Beauty Therapist
Tafe
Diploma - Early Childhood Education And Care
TAFE
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