Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Kathy Pyaephyo

Experienced Business Analyst
Melbourne,VIC

Summary

Dynamic professional with a proven track record at Digital Money Myanmar Company, excelling in data analysis and fraud mitigation. Adept at preparing insightful reports and dashboards, enhancing team performance through effective communication and collaboration. Recognized for attention to detail and a strong financial acumen, driving compliance and operational improvements. Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs.

Overview

14
14
years of professional experience

Work History

Food Services Assistant

Royal Melbourne Hospital
12.2023 - Current

Prepare and serve meals according to patients' dietary needs.

Maintain a clean and safe kitchen and dining area.

Follow hygiene regulations and food safety standards.

Support kitchen operations, and assist in other duties as required.

Channel Performance Analyst

Digital Money Myanmar Company
06.2020 - 10.2020
  • Assisted in managing the Business Assurance Team to ensure compliance with laws and regulations.
  • Developed compliance plans and reviewed customer care processes.
  • Focused on fraud case analysis, recording, and reporting to mitigate future risks.
  • Prepared dashboards and reports for executive leadership, providing insights into team performance.

Business Analyst

Amara Communication Company (Ananda Live More)
10.2014 - 06.2020
  • Conducted market trend analyses and integrated revenue assurance reports to enhance business performance.
  • Identified sales and renewal performance across various channels.
  • Set sales targets and analyzed past performance data for sales teams.
  • Prepared market research, competitive analysis, and commercial analysis reports.
  • Collaborated with research agencies to align with strategic plans.
  • Participated in special projects, including license qualifications and operational improvements.

Secretary to Managing Director

General Paints & Chemicals Company/Naka Chemicals (Thailand)
01.2011 - 05.2014
  • Coordinated with senior management to manage workloads and schedules.
  • Compiled operational reports from all departments on a regular basis.

Education

Some College (No Degree) - Certificate IV Business (Big Data)

Swinburne University of Technology
Melbourne, VIC
03-2025

Certificate IV English (EAL) -

Victoria University
Melbourne, VIC
01.2024

Certificate III Individual Support (Aging and Disability) -

New Futures Training School
Melbourne, VIC
01.2024

Diploma of Business Management -

City of Oxford College
Myanmar
01.2015

Bachelor of Economics -

Dangon University
Myanmar
01.2004

Skills

  • Data analysis
  • Reporting
  • Financial acumen
  • Revenue assurance
  • Financial reporting
  • Fraud analysis
  • Microsoft Excel
  • Power BI
  • Data visualization
  • Communication
  • Collaboration
  • Problem solving
  • Customer service
  • Report preparation
  • Team collaboration
  • Quick learner
  • Attention to detail

References

  • Zareen Sharf, trainer and assessor, Swinburne University, Zareen.Sharf@swinburneopen.edu.au
  • Sue Baker, Foundation Manager, MEGT (Australia) Ltd, 0419 442 759, susan.baker@megt.com.au
  • Devid Gubiani, Group Chief Executive Officer, Global Network Inc, Malaysia, devid.gubiani@gmail.com
  • Jarek Michalski, SVP of People and Organizations, National Health Insurance – Daman, Abu Dhabi, +971 50 196 952 / +61 476 158 602, jarek.michalski@damanhealth.ae

Languages

English
Professional

Timeline

Food Services Assistant

Royal Melbourne Hospital
12.2023 - Current

Channel Performance Analyst

Digital Money Myanmar Company
06.2020 - 10.2020

Business Analyst

Amara Communication Company (Ananda Live More)
10.2014 - 06.2020

Secretary to Managing Director

General Paints & Chemicals Company/Naka Chemicals (Thailand)
01.2011 - 05.2014

Some College (No Degree) - Certificate IV Business (Big Data)

Swinburne University of Technology

Certificate IV English (EAL) -

Victoria University

Certificate III Individual Support (Aging and Disability) -

New Futures Training School

Diploma of Business Management -

City of Oxford College

Bachelor of Economics -

Dangon University
Kathy PyaephyoExperienced Business Analyst