Deyao Yuan
Sydney
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers.
Overview
5
5
years of professional experience
Work History
Director
Click2go Travel
05.2015 - 06.2016
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Manager
AK Travel
04.2011 - 04.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Organized trips for individual, family and business travellers.
- Collected, handled and documented payments for travel services and associated feels.
- Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
Education
Bachelor of Financing -
Western Sydney University
Sydney, NSWSkills
- Hotel Accommodations
- Strong Communication Skills
- Itinerary Planning
- Amadeus selling platform
- Travel research
- Travel documentation knowledge
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Director
Click2go Travel
05.2015 - 06.2016
Manager
AK Travel
04.2011 - 04.2014
Bachelor of Financing -
Western Sydney University
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