Kathy Angeline Makari
Caringbah,NSW
Summary
A compassionate Care Worker possesses a gentle touch and caring attitude centred on treating people with dignity and respect. A dependable employee who establishes rapport and trust with patients and helps complete daily living tasks to enhance the quality of life. Caring, organised and friendly with excellent interpersonal skills. Driven to prioritise individual needs with attention to important details. Valued as an accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Service Employee
Baptist Care
08.2023 - Current
- Provided emotional support for patients experiencing difficult situations, displaying empathy and understanding in all interactions.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Customer Service Representative
SPI Global CRM Inc.
09.2015 - 02.2016
- Worked in a prepaid debit card that is based on Houston, Texas
- Answer phone calls regarding client's financial status, activate debit card, Blocking lost or stolen card, dispute transactions if necessary
- Review transactions and money transfer as per client request
- Assists clients in general and attend to their questions/concerns.
Executive Assistant
Neotrade Events Co.
09.2013 - 10.2014
- Take Inbound and Outbound Calls, Cold Calling
- Assist the manager for product presentation
- Organise paperwork and coordinate with the clients
- Answer clients and potential clients e-mails and assisted them throughout the event.
Education
Bachelor of Arts -
Universidad De Manila
Manila01.2012
Skills
- Respectful and Compassionate
- Emotional Support
- Certified in CPR/First Aid
- Attentive to People
- Compassionate Care
- Attention to Detail
- Active Listening
- Calm and Professional Under Pressure
- Meal Preparation
- Basic Housekeeping
Certification
Certified CPR/First Aid Training
Timeline
Care Service Employee
Baptist Care
08.2023 - Current
Customer Service Representative
SPI Global CRM Inc.
09.2015 - 02.2016
Executive Assistant
Neotrade Events Co.
09.2013 - 10.2014
Bachelor of Arts -
Universidad De Manila
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