Summary
Work History
Education
Skills
Availability
Timeline
Generic

Katia Di Palma

Drummoyne,NSW

Summary

Proactive and customer-oriented individual with the ability to enhance productivity and guest experiences through expert time management, customer service skills and organisation. Commitment to providing substantial hospitality, with experience working in reception, maintaining high standards of cleanliness and ensuring customer satisfaction in a clinical health environment. Team player eager to contribute enthusiasm, a positive attitude and a commitment to excellence to the Gelatissimo team, enhancing the brand's reputation for high-quality gelato and outstanding service.

Work History

Naturopathy Clinic Assistant

Pinnacle Health Clinic
09.2023 - 02.2024
  • Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Supported reception by answering phones, taking payments and greeting or escorting visitors.
  • Completed various data entry tasks accurately and efficiently, contributing to overall office productivity.
  • Contributed to clinic safety through proper handling and disposal of sharps, chemicals, and other hazardous materials in accordance with established guidelines. Ensuring maintenance and cleaning met code and regulations.
  • Streamlined inventory management by organising medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.

Education

Attained NSW Rosa 2023

Tafe Student 2024
Ultimo, NSW

Skills

  • Time Management
  • Organisation and Multitasking
  • Customer Service
  • Teamwork and collaboration
  • Reception Services
  • Advertising
  • Fast learner
  • Friendly and approachable demeanour
  • Clear communication
  • General knowledge of food safety and hygiene
  • Flexible and adaptable
  • Endurance
  • Presentation skills

Availability

Full day: Monday, Tuesday

Full day (most weekends): Saturday

5pm-10pm: Wednesday, Thursday, Friday, Sunday

Timeline

Naturopathy Clinic Assistant

Pinnacle Health Clinic
09.2023 - 02.2024

Attained NSW Rosa 2023

Tafe Student 2024
Katia Di Palma