Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Katia Iavicoli

Summary

Eager fashion and beauty enthusiast with a strong will to learn the customer service industry. Fueled by a genuine passion for style and aesthetics, I am excited to bring my energy and commitment to excellence, aiming to contribute positively to the customer service experience.

Overview

4
4
years of professional experience

Work History

E-com Assistant + Stock Assistant

Zimmermann
04.2023 - Current
  • Receiving stock into warehouse
  • Quality Control of all receiving stock and online orders
  • Organising warehouse
  • Stock take
  • Fulfilling orders with accuracy and efficiency

Assistant

Micheal Lo Sordo
03.2023 - Current
  • Assisting in general duties
  • Stock take
  • Quality control
  • Fulfilling orders
  • Keeping office space clean

Dispatch Coordinator

Nookie & Rumer The Label
07.2022 - 04.2023
  • Preparing orders for dispatch including picking, packing and labeling
  • Liaising with customer service and transport providers
  • Follow up on outstanding orders or delays
  • Priorities tasks based on deadlines and ensure all are met accordingly
  • Quality Control
  • Processing returns
  • Ensuring all orders are packed to company standard



Admin Assistant

Brittains Accountants & Advisers
02.2021 - 07.2022
  • General administration duties including reception work, scanning and filing

Internship - All Rounder Assistant

Romance Was Born
03.2022 - 06.2022
  • General duties including online order packing, pattern cuttings and other tasks as assigned.

Crew Member

McDonalds
07.2020 - 04.2022
  • Frontline customer service taking orders
  • Cleaning of store as required
  • Coordinate tasks for the team to achieve store objectives
  • Prompt resolution of any customer queries or complaints

Education

Advanced Diploma of Fashion Business -

FBI Fashion College Pty Ltd
Glebe, NSW
12.2023

Diploma of Fashion Design -

FBI Fashion College Pty Ltd
Glebe, NSW
12.2022

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Flexible and adaptable
  • Organization and prioritizing tasks
  • Time management skills
  • Self-directed

Additional Information

  • Further references available upon request.

Timeline

E-com Assistant + Stock Assistant

Zimmermann
04.2023 - Current

Assistant

Micheal Lo Sordo
03.2023 - Current

Dispatch Coordinator

Nookie & Rumer The Label
07.2022 - 04.2023

Internship - All Rounder Assistant

Romance Was Born
03.2022 - 06.2022

Admin Assistant

Brittains Accountants & Advisers
02.2021 - 07.2022

Crew Member

McDonalds
07.2020 - 04.2022

Advanced Diploma of Fashion Business -

FBI Fashion College Pty Ltd

Diploma of Fashion Design -

FBI Fashion College Pty Ltd

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Katia Iavicoli