Summary
Overview
Work History
Education
Skills
Extra Curricular
Timeline
Generic

Katia Mercuri

Melbourne ,VIC

Summary

I am a dedicated and motivated second year law student with a prodigious drive to learn and excel. I display tenacity in actively seeking out opportunities for the purpose of continually learning and developing my legal skills and acumen. My advanced writing and analytical abilities, coupled with my excellent organisational skills, ensures meticulous attention to detail in all my work.

Overview

8
8
years of professional experience

Work History

Legal Assistant/ Receptionist

DSA Law - Lawyers & Consultants
05.2023 - Current
  • General reception administrative duties including answering phone calls and taking messages
  • Attending to prospective client inquiries
  • Ensuring that prior to client consultations, meeting rooms are presented in a professional manner
  • Managing diaries and inboxes for multiple fee earners
  • Handling incoming communications, including phone calls, emails and letters
  • Liaising with clients, courts, other solicitors, barristers and third parties via phone and email
  • Organising and diarising barristers and mediators for court appearances
  • Drafting correspondence to clients, other solicitors, barristers and third parties
  • Filing and serving court documents
  • Preparing and collating briefs to Counsel, including ebriefs
  • Undertaking property and ASIC searches
  • Creating and maintaining electronic files, including saving and renaming documents and correspondence
  • Archiving and closing files
  • Debtor management
  • Preparing Cost Agreements
  • Ensuring accurate timekeeping and billing of relevant tasks
  • Preparing and distributing invoices to clients

Customer Service Manager

Coles Aurora Village
01.2017 - 05.2023
  • Trained to commute purchases and returns
  • Ability to handle a high influx of customers
  • Ability to work in a fast-paced environment independently and in a team
  • Ongoing brand and product knowledge training
  • Assisting in customers’ needs and desires facilitating meaningful interactions
  • Ability to manage a team and prioritise tasks
  • Ability to communicate and interact effectively with customers from diverse backgrounds demonstrating a culturally inclusive demeanour

Education

Bachelor of Laws -

Deakin University

Skills

  • Excellent communication and interpersonal skills
  • Commendable time management and organisational skills
  • Proven ability to work autonomously and in a collaborative setting
  • Present with a professional, polite and approachable disposition
  • Meticulous attention to detail in all areas of work
  • Proactive and enthusiastic approach to learning, improving and developing new skills
  • Proven ability to multitask, prioritise effectively and perform under pressure
  • Display confidence and resilience in fast-paced environments, with the tenacity to meet deadlines
  • Ability to lead by example with proven decision making and problem solving abilities
  • Proficient in MS Office Suite

Extra Curricular

Deakin PASS Leader - Legal Research and Statutory Interpretation   

Timeline

Legal Assistant/ Receptionist

DSA Law - Lawyers & Consultants
05.2023 - Current

Customer Service Manager

Coles Aurora Village
01.2017 - 05.2023

Bachelor of Laws -

Deakin University

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Katia Mercuri