Katiana Fruean
Melbourne,VIC
Summary
Outgoing and friendly person who always delivers excellent customer service. I have the willingness to learn new things and can catch on quickly. I work well in a team, and just as good on my own. I complete all tasks that are given to me on time all the time. My time management is perfect, never late or have days off.
Overview
13
13
years of professional experience
Work History
Sales
Cool Drive
Melbourne, VIC
06.2023 - Current
- Facilitated sales of services and goods.
- Surpassed business sales targets by devising, deploying and optimizing Type sales strategies.
- Picking orders & packing
- Invoicing and connoting orders
- Booking trucks for orders
- Screening and answering phone calls
Senior Housekeeper
Christchurch Distinction Hotel
Christchurch
12.2020 - 11.2022
- Improved overall cleanliness and presentation of the property by performing thorough daily inspections and addressing issues promptly.
- Streamlined housekeeping processes, resulting in reduced labor costs and increased efficiency.
- Maintained high guest satisfaction ratings by ensuring timely completion of all housekeeping tasks.
- Implemented new cleaning procedures that significantly reduced allergen levels on the property.
Advocate
Earthquake Services
05.2016 - 10.2020
- Delivered friendly service and offered expert support in every interaction.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
Personal Assistant
Jai Moss Law Firm
Christchurch
02.2012 - 05.2016
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Streamlined communication for better efficiency between executive and team members by acting as a liaison.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of the executive through effective prioritization and organization of tasks.
Skills
- Positive Attitude and Energetic
- Data Entry and Database Software
- Security Awareness
- Computer Proficiency
- Customer Service
- Sales
- Over the counter sales
- Court documents
- Pronto data base
- Excel
References
Upon request :)
Timeline
Sales
Cool Drive
06.2023 - Current
Senior Housekeeper
Christchurch Distinction Hotel
12.2020 - 11.2022
Advocate
Earthquake Services
05.2016 - 10.2020
Personal Assistant
Jai Moss Law Firm
02.2012 - 05.2016