Katie Agnew

Proficiently oversee and manage complex projects, from planning to execution, ensuring they meet organizational objectives. Foster stakeholder relationships through effective communication and issue resolution. Monitor and evaluate project implementation, manage project teams, and provide evidence-based recommendations. Successfully handle consultations and negotiations with diverse stakeholders while meeting project deadlines and maintaining high standards, even when dealing with interconnected and complex projects.

Responsible for reporting progress and ensuring governance compliance in projects. Conducts research for evidence-based decision-making, manages change control, risks, and issues. Provides leadership, develops detailed plans, and secures resources. Defines business requirements, leads design workshops, and documents processes. Reviews solution designs, facilitates communication, and supports post-implementation. Reports to the Business Performance Manager and collaborates with IT and business representatives. Additionally, assists in planning, and leads small-scale local projects with cross-functional teams.

Experienced in supporting strategic resourcing aligned with organizational objectives. Proficient in operational planning, forecasting, and workforce management. Skilled in stakeholder engagement and roster development while ensuring regulatory compliance. Offers expert insight into resource planning and risk management. Capable of providing historical analysis and recommendations for efficiency improvements. Proficient in addressing skills shortages and ensuring business continuity.

Experienced professional in strategic analysis, resource planning, and team leadership. Skilled in stakeholder engagement and efficient resource management. Strong financial acumen with a focus on cost analysis and budgeting. Effective in driving change and providing expert analysis for business development. Committed to efficiency and excellence in complex, high-pressure environments.

I played a pivotal role in the implementation of a new rostering IT system, actively participating in the migration of this system into our business operations. My responsibilities included short and midterm workload forecasting, which involved gathering pertinent data and effectively predicting workload demands based on four enterprise bargaining agreements. I was also responsible for developing and maintaining a comprehensive skills matrix for employees across the organization to maximize their utilization. Moreover, I excelled in planning and scheduling accurate rosters, particularly in terms of efficiently utilizing the casual workforce to meet the operational needs of the centre.

I conducted a thorough analysis of EBA award rules concerning sign-off and sign-on times, with a focus on their impact on delays and cancellation payments. My responsibilities extended to strategically managing flight recoveries to achieve the best outcomes for both customers and the company. In addition, I played a crucial role in the merger and centralization of Queensland operations control into Sydney operations control, where I trained staff in crewing various aircraft types with different EBA agreements and coached them in making customer-focused and cost-effective decisions in a fast-paced aviation environment.

I had multifaceted responsibilities that revolved around efficient loading, weight, and balance coordination in compliance with both company and client airline specifications. Ensuring the safe distribution of loads within aircraft limitations and adherence to company operating manuals and procedures were essential aspects of my duties. I also closely monitored computer systems' performance to comply with CASA regulations.