Katie Antao
Summary
Store Supervisor adept at enhancing team productivity and customer satisfaction through targeted training and effective complaint resolution. Skilled in financial management and strategic planning, with a strong background in environmental restoration, including site evaluation and ecosystem health improvement. Proficient in managing scientific equipment inventory and data analysis, committed to applying extensive experience towards achieving business and environmental objectives.
Overview
6
6
years of professional experience
Work History
Store Supervisor
Muzz Buzz Mandurah
06.2023 - Current
- Oversee store operations, ensuring effective complaint resolution and high customer satisfaction.
- Improved employee productivity with targeted training, enhancing sales and efficiency of operations.
- Manage banking transactions and financial reporting, contributing to strategic business planning.
Environmental Restoration Hand
Goddard Property Group
01.2022 - 06.2023
- Evaluated sites for environmental disturbance, recommending actions to enhance ecosystem health.
- Executed restoration plans, including weed control and planting to improve disturbed environments.
- Educated employees on ecosystem functioning, aiding sustainable project planning in landscaping.
Warehouse Assistant
Airmet Scientific
06.2020 - 01.2022
- Managed inventory of environmental monitoring equipment, ensuring precise calibration and upkeep.
- Coordinated equipment hire with specialists, offering product expertise and support.
- Downloaded, analysed, and presented environmental data using Excel for tailored reporting.
Customer Service Assistant
Coles Lakelands
01.2018 - 06.2020
- Assisted with inquiries, enhancing satisfaction and informed purchases to maintain store loyalty.
- Resolved complaints efficiently, improving customer relations and business reputation.
- Collaborated with employees to maintain store functions, minimising discrepancies to increase sales.
Education
Bachelor of Science - Environmental Management And Sustainability
Murdoch University
12.2024
Certificate III - Animal Care
Applied Vocational Training
06.2023
Timeline
Store Supervisor
Muzz Buzz Mandurah
06.2023 - Current
Environmental Restoration Hand
Goddard Property Group
01.2022 - 06.2023
Warehouse Assistant
Airmet Scientific
06.2020 - 01.2022
Customer Service Assistant
Coles Lakelands
01.2018 - 06.2020
Bachelor of Science - Environmental Management And Sustainability
Murdoch University
Certificate III - Animal Care
Applied Vocational Training