Katie Bridge
Blewitt Springs,SA
Summary
Retail and Hospitality Assistant with a strong background in sales and customer service. Skilled in transaction processing, customer engagement, and inventory management. Demonstrated ability to excel in fast-paced environments through exceptional organisational skills and effective multitasking. Experience in the animal care industry through volunteering and work, currently pursuing studies to become a vet nurse.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Oxenberry Farm
Mclaren Vale, SA
03.2025 - Current
- Delivered exceptional customer service in a fast-paced café environment.
- Maintained cleanliness and organisation of workstations and dining areas.
- Resolved customer inquiries and complaints with professionalism and care.
- Accurately processed customer transactions using the point-of-sale system.
- Collaborated with team members to facilitate efficient daily operations.
- Served food and beverages to customers promptly.
Hospitality and retail Worker
Daily Grind
Mclaren Vale, SA
03.2022 - Current
- Gained three years of retail experience across multiple locations for a local surf store owner.
- Developed strong communication skills through direct customer interactions in various businesses.
- Demonstrated ability to thrive in fast-paced environments, ensuring efficient service delivery.
- Performed independently and collaboratively within teams to achieve business objectives.
- Assumed leadership roles as needed to guide team performance and resolve issues.
- Handled difficult customer situations effectively, maintaining professionalism and composure.
- Managed bookings through email and phone communications, ensuring accurate scheduling.
- Maintained the cleanliness of food preparation areas, and completed responsible serving of alcohol certifications.
Cashier
Coles
Mclaren Vale, SA
02.2021 - 12.2022
- Processed customer transactions accurately and efficiently at the checkout.
- Assisted customers with inquiries and provided product recommendations.
- Handled cash, credit, and debit payments securely and responsibly.
- Maintained cleanliness and organisation of checkout area throughout shifts.
- Collaborated with team members to ensure smooth store operations.
Stable Hand
Windemere Lodge Equestrian Centre
Blewitt Springs, SA
01.2018 - 11.2020
- Managed daily feeding schedules for horses at Windemere Lodge Equestrian Centre.
- Maintained cleanliness of stables and surrounding areas to ensure horse health.
- Assisted in grooming and tacking horses for rides and training sessions.
- Monitored horse behavior and health, reporting any concerns to senior staff.
- Administered ointments, liniments, or other medications when necessary.
- Exercised horses on a regular basis in accordance with instructions from trainers.
Education
High School -
Willunga High School
Willunga, SA11-2021
Certificate II in Animal Care - Animal Health
TAFE SA
SASkills
- Effective communication
- Customer service
- Team collaboration
- Time management
- Proactive learning
- Adaptability
Certification
- Responsible serving of alcohol
- responsible person's badge
- white card certificate
- Police check
- driver's license
References
- Jaslyn Ellis, 0419 854 277, Previous manager
- Matteo Scarpantoni, 0400 266 088, Current manager
Timeline
Hospitality Worker
Oxenberry Farm
03.2025 - Current
Hospitality and retail Worker
Daily Grind
03.2022 - Current
Cashier
Coles
02.2021 - 12.2022
Stable Hand
Windemere Lodge Equestrian Centre
01.2018 - 11.2020
High School -
Willunga High School
Certificate II in Animal Care - Animal Health
TAFE SA
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