Summary
Overview
Work History
Skills
Timeline
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KATIE DOLLIVER

Devonport

Summary

Motivated and enthusiastic eighteen-year-old seeking opportunities in the retail or hospitality industry to leverage existing skills while cultivating new ones in a welcoming and nurturing setting. Committed to continuous learning and dedicated to contributing utmost efforts towards achieving organizational goals.

Overview

3
3
years of professional experience

Work History

Sales Assistant Christmas Contract

Prouds Jewellers
10.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Volunteer

Red Cross
07.2024 - Current
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash and card transactions to complete customer purchases.

In store Team Member

Dominos
11.2021 - 11.2023
  • Greet customers and process their orders face to face and over the phone
  • Make pizzas and other food products and prepare drinks
  • Complete orders for delivery and collection ensuring the order meets quality and accuracy
  • Resolved customer complaints professionally, ensuring their satisfaction with resolutions offered.

Skills

  • Customer service
  • Payment processing
  • Food preparation
  • Beverage preparation
  • Teamwork
  • Cleaning
  • Answering phones
  • Excellent communication
  • Reliability and punctuality
  • Store maintenance

Timeline

Sales Assistant Christmas Contract

Prouds Jewellers
10.2024 - Current

Volunteer

Red Cross
07.2024 - Current

In store Team Member

Dominos
11.2021 - 11.2023

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KATIE DOLLIVER