I'm frequently involve myself in theatre productions to build my team working skills, co-operation and management skills and social interactions through being both an actor and technical support on the stage. I've been very blessed to have these opportunities since grade 5 to the present and I'm still actively seeking these opportunities out where I can find them.
Katie Dry
Newport,Queensland
Summary
Proven in enhancing operational efficiency at Nightlife Music Ptd., I excel in events coordination and customer service, ensuring seamless execution and positive vendor relationships. Leveraging technical documentation and team collaboration skills, I've significantly improved business systems, achieving a notable increase in resource optimization and schedule coordination. Self-motivated management roles in marketing and customer service brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
8
8
years of professional experience
Work History
Events Administrator and Music Coordinator
Nightlife Music Ptd.
2021.04 - Current
- Maintained personnel records and updated internal databases to support document management.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
Server
Gloria Jeans Coffee Shop
2020.09 - 2021.07
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Over There Cafe
2020.11 - 2021.05
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Restaurant Waiter
Tempest Seafood Restaurant
2020.12 - 2021.02
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Processed orders and sent to kitchen employees for preparation.
Server and Cashier
Collins Food Limited - KFC
2018.09 - 2020.06
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Suttons Beach Pavilion
2016.04 - 2018.11
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - Drama And English
University of Queensland
Brisbane, QLD06.2024
High School Diploma -
Grace Lutheran College
Rothwell, QLD11.2020
Skills
- Customer Service
- Technical Documentation
- Events Coordination
- Team Collaboration
- Resource optimization
- Schedule Coordination
Interests
Timeline
Events Administrator and Music Coordinator
Nightlife Music Ptd.
2021.04 - Current
Restaurant Waiter
Tempest Seafood Restaurant
2020.12 - 2021.02
Server
Over There Cafe
2020.11 - 2021.05
Server
Gloria Jeans Coffee Shop
2020.09 - 2021.07
Server and Cashier
Collins Food Limited - KFC
2018.09 - 2020.06
Server
Suttons Beach Pavilion
2016.04 - 2018.11
Bachelor of Arts - Drama And English
University of Queensland
High School Diploma -
Grace Lutheran College
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