Katie Ewing
Seddon,Australia
Summary
I am a passionate administrator with over twenty years of experience, including more than a decade dedicated to delivering quality support and policy advice within academic programs. Currently serving as the Students and Programs Coordinator at The University of Melbourne, I play a key leadership role in the delivery of the first year of the Doctor of Medicine program, where I manage exam preparation, hurdle tracking, student administration and support for academic staff. My strong interpersonal and communication skills enable me to effectively liaise with diverse stakeholders, ensuring a positive student experience. I am highly organised and adept at managing multiple tasks simultaneously, with a proven track record in problem-solving and continuous improvement. I am eager to leverage my extensive experience in academic program support to contribute to the Faculty of Business and Economics as an Academic Programs Coordinator.
Overview
12
12
years of professional experience
Work History
Students and Programs Coordinator
The University of Melbourne
03.2024 - Current
- As the Students and Programs Coordinator, I play a key leadership role in the Academic Programs Team at the University of Melbourne, focusing on the delivery of the first year of the Doctor of Medicine (MD) program
- My responsibilities include supporting student course activities, managing assessment and attendance hurdle tracking, and ensuring effective student administration
- I demonstrate strong interpersonal skills, manage complex student enquiries, and contribute to the continuous improvement of academic programs coordination
- I also oversee the planning and coordination of timetables, tutor support and compulsory Induction Week sessions and schedule - ensuring a high-quality student experience
- I facilitate assignment extensions and provide special consideration application outcomes
- I attend and participate in Professional Behaviour Notification meetings with individual students and the Deputy Course Director/ Subject Course Coordinator
Curriculum Development Officer
The University of Melbourne
06.2018 - 03.2024
- In this role I provided high level integrated support for the faculty’s coursework curriculum across undergraduate through to the graduate level
- As part of a small team I worked to ensure timely delivery of key processes required for the effective administration of the faculty’s undergraduate and graduate programs with a focus on curriculum administration
- I collaborated with faculty staff to ensure timely delivery of curriculum development processes, academic support, and policy advice
- I engaged in continuous improvement initiatives and maintained effective communication with stakeholders to enhance program delivery
- I was an Executive Officer for two learning and teaching committees - Bachelor of Music Course Standing Committee and the Conservatorium Graduate Coursework Committee
- I led the program to advertise, engage and recruit students to sit as student members on each of the four learning and teaching committees and the Faculty Academic Committee
- Was seconded as a Project Officer to the Student Perspective Project that utilised a Human-Centred Design approach to establish an understanding of the needs and issues of students and provided recommendations to enhance the student experience and student progression through their course of study
Academic Program Officer
The University of Melbourne
01.2015 - 05.2018
- Contributed to academic support administration, focusing on curriculum and admissions processes
- Successfully managed admissions functions for performing arts disciplines and provided guidance to applicants
- Developed and maintained effective working relationships across the university to ensure high-quality service delivery
- Acted as Executive Officer for teaching and learning committees, facilitating curriculum changes and ensuring compliance with academic policies
Administrative Officer
The University of Melbourne
07.2013 - 12.2014
- Supported the School of Film and Television by providing excellent administrative services, managing financials, and coordinating class timetables
- Delivered high-quality customer service to students and staff, ensuring smooth operations within the academic programs
- Assisted in organising major student events and managing onboarding processes for new staff
- Provided executive assistance to the Head of School
Education
Single subject - Introduction to Indigenous Cultures
The University of Melbourne
Melbourne Aspiring Leaders And Managers Program
CSHE, The University of Melbourne
11-2024
Developing Your Emotional Intelligence -
LinkedIn Learning
07.2023
Finding Your Leadership Purpose with Doug Conant -
LinkedIn Learning
07.2023
RESPECT training -
The University of Melbourne
06.2023
Appropriate Workplace Behaviour -
The University of Melbourne
05.2023
Core Inclusion Course -
SBS Inclusion
05.2023
IDEOU - Human Centred Design
IDEOU.com
06.2022
Bachelor of Psychological Science -
Deakin University
02.2021
Skills
- Problem solving
- Communication skills
- Interpersonal skills
- Curriculum development
- Academic program support
- Continuous improvement
- Stakeholder relations
- Knowledge building
- Policy interpretation and advice
- Organisational skills
- Collaborative
- Independent thinker
- Self-motivation
- Multitasking and organisation
- Customer service
- Decision-making
- Work Planning and Prioritisation
- Relationship building
- MS office
- Discretion and confidentiality
- Schedule coordination
- Document management
- Scheduling and calendar management
- Process improvement
- Project Support
- Administrative leadership
- Document control
- Administrative oversight
- Attention to detail
- Clear communication
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
- Task prioritisation
- Deadline management
- Stakeholder management
Timeline
Students and Programs Coordinator
The University of Melbourne
03.2024 - Current
Curriculum Development Officer
The University of Melbourne
06.2018 - 03.2024
Academic Program Officer
The University of Melbourne
01.2015 - 05.2018
Administrative Officer
The University of Melbourne
07.2013 - 12.2014
Finding Your Leadership Purpose with Doug Conant -
LinkedIn Learning
RESPECT training -
The University of Melbourne
Appropriate Workplace Behaviour -
The University of Melbourne
Core Inclusion Course -
SBS Inclusion
IDEOU - Human Centred Design
IDEOU.com
Bachelor of Psychological Science -
Deakin University
Single subject - Introduction to Indigenous Cultures
The University of Melbourne
Melbourne Aspiring Leaders And Managers Program
CSHE, The University of Melbourne
Developing Your Emotional Intelligence -
LinkedIn Learning
Hobbies and Interests
- Family and friend time
- Camping
- Interior design
- Dog-walking
- Being part of a book club
- Attending films and the arts
- Interested in Indigenous artworks, culture and learning creative practices
- Fondness for music - both listening and supporting community radio
- Going to see live bands and concerts
- Undertaking own creative projects
- Member of the NGV
- Highly interested in travel - both nationally and abroad
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