Summary
Overview
Work History
Education
Skills
References
Key Capabilities
Timeline
Generic

Katie Fullerton

Muswellbrook,Australia

Summary

My name is Katie Fullerton and I identify as aboriginal. I am a self-motivated individual currently seeking to begin my career. I strive to enhance both my personal and professional development and am experienced within retail operations, hospitality, civil construction and the agricultural industry. I possess knowledge of procedure, experience in time management, working within a team and autonomously, and understand the importance of building positive-based relationships within the workplace.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

Timmy’s tobacconist & mini mart
Muswellbrook, NSW
09.2025 - 12.2025
  • Assisted customers in selecting products and providing recommendations.
  • Maintained accurate cash register operations during busy shifts.
  • Operated cash registers to process payments for goods and services.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Complied with all health and safety regulations while performing job duties.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Collaborated with team members to ensure smooth store operations.
  • Monitored inventory levels and restocked shelves as needed.
  • Greeted customers and provided friendly customer service.

Hospitality, Receptionist and Housekeeping

John Hunter Motel
Muswellbrook, Australia
11.2022 - 09.2025
  • Deliver optimum customer service and communication skills
  • Responsible for managing customer enquiries; taking orders and managing complaints
  • Provided high-quality cleaning procedures in compliance with the hotel standards and policies
  • Reported to house keeping supervisor immediately if any shortages or problems existed
  • Responsible for the safe preparation, cooking, and service of food and/or beverages
  • Assist with supervisors with stocktake for kitchen and cleaning
  • Work within a team and autonomously when required
  • Adhere to WHS and workplace policies and procedures at all times
  • Responsible for room service for hospitality
  • Load trolleys with cleaning equipment and linen
  • Greeted patients, signed them in, and directed them to their destination
  • Answered calls, took messages and handled correspondence between patients and office

Team Member

Ahh Pizza Bella
Muswellbrook, Australia
02.2020 - 06.2022
  • Deliver optimum customer service and communication skills
  • Responsible for managing customer enquiries; taking orders and managing complaints
  • Operate a cash register and Eftpos machine
  • Handling of cash and electronic fund transactions
  • Perform general cleaning duties and store presentation
  • Responsible for the safe preparation, cooking and service of food and/or beverages
  • Assist with unloading pallets, filling stock and complete self-packing procedures
  • Work within a team and autonomously when required
  • Adhere to WHS and workplace policies and procedures at all times

Work Experience Assistant

Dairy Farm
Muswellbrook, Australia
01.2018 - 01.2020
  • Deliver optimum customer service and communication skills
  • Work assisting the Farm Manager to complete daily duties
  • Responsible for cleaning, hosing and mucking of dairy, sheds and/or work areas
  • Assist with mustering and milking of cattle
  • Work within a small multi-disciplinary team and autonomously when required
  • Adhere to WHS and workplace policies and procedures at all times

Education

School Certificate - Mathematics, Science, English, PDHPE, Geography, History, Physical Activity, Careers, TAS (Cooking, Woodwork), Aboriginal Studies, Agriculture, Pass and Photography

Muswellbrook High School
Muswellbrook

NSW Provisional 2 licence -

white card -

QTLT Card - Conduct Hydraulic Excavator Operations, Conduct Tracked Dozer Operations, Conduct Articulated Haul Truck Operations, Conduct Rigid Haul Truck Operations

Skills

  • Excellent Work Ethics
  • Well Presented
  • Punctual
  • Optimum Communication Skills
  • Customer Service Skills
  • Highly Motivated
  • Result-Focused
  • Optimum Problem-Solving Skills
  • Ability to Follow Direction
  • Show Initiative
  • Experience Working Within a Team
  • Experience Working Autonomously
  • Clear Communication
  • Concise Communication
  • Ability to Work Efficiently Under Time Constraints
  • Ability to Work Under Deadlines
  • Ability to Prioritise Tasks
  • Intermediate Computing Skills
  • Intermediate Typing Skills
  • Ability to Operate Technological Devices
  • Ability to Operate software
  • Building Positive Relationships
  • Ability to Work Under Varied Conditions
  • Strong Collaboration Skills
  • Conflict Resolution Skills
  • Ability to Identify Hazards
  • Ability to Prevent Hazards

References

  • Carole Locke, Personal Reference, 0423 927 652
  • Jaclyn Sam, Personal Reference, 0480 327 910
  • Leah Frazier, John Hunter Motel, 0487 877 545

Key Capabilities

I possess an understanding of WHS legislation with a proactive approach to safe work practices and am able to take personal responsibility and accountability for my own safety, as well as the safety of the team. I understand the importance of reporting all hazards and/or concerns and am able to successfully identify workplace risks and also understand the importance of Ergonomics within the workplace., I am able to work well autonomously, and as part of a team when required and understand the importance of communication, collaboration and delegation within a team environment and have demonstrated my ability to learn new processes, workflows, policies and procedures during my time as a student and volunteer worker. I boast a commitment to punctuality and accountability in the workplace and strive to build positive-based relations. I am physically fit and able to work in challenging environments and on high-pressure tasks without compromising the expected/anticipated outcomes, as well as possessing the ability to take and deliver direction., I have previously demonstrated my ability to consistently deliver a high standard of work and conduct and am a self-starter who is motivated by challenges. I am willing to work the required hours to achieve the expected outcomes and am able to utilise my skillset to manage multiple tasks without compromise and am capable of applying sound and consistent judgement in decision-making processes., I offer personal qualities such as: initiative, personal drive, flexibility, attention to detail, integrity, innovation and commitment to the task. I bring an easy-going temperament with the ability to work well with others to meet job requirements. I take pride in delivering optimum communication skills and the ability to think outside of the box and be innovative to resolve problems and create outcomes that suffice for all parties involved and understand how to work efficiently with individuals from different cultural, religious, or racial backgrounds without discrimination.

Timeline

Customer Service Cashier

Timmy’s tobacconist & mini mart
09.2025 - 12.2025

Hospitality, Receptionist and Housekeeping

John Hunter Motel
11.2022 - 09.2025

Team Member

Ahh Pizza Bella
02.2020 - 06.2022

Work Experience Assistant

Dairy Farm
01.2018 - 01.2020

School Certificate - Mathematics, Science, English, PDHPE, Geography, History, Physical Activity, Careers, TAS (Cooking, Woodwork), Aboriginal Studies, Agriculture, Pass and Photography

Muswellbrook High School

NSW Provisional 2 licence -

white card -

QTLT Card - Conduct Hydraulic Excavator Operations, Conduct Tracked Dozer Operations, Conduct Articulated Haul Truck Operations, Conduct Rigid Haul Truck Operations

Katie Fullerton