Katie Hanson

• Managed transport schedules to support prompt client pick-ups and drop-offs.
• Transported aged care clients to appointments and shopping trips.
• Worked with team members to improve transport workflow and service efficiency.
• Partnered with community organizations to expand transport service awareness.
• Recorded client feedback to support service improvement and customer care.
• Completed regular vehicle checks to spot faults or safety risks, and schedule servicing with local business.

• Delivered parcels and mail across Toodyay and surrounding Wheatbelt towns, covering 300+ delivery points while meeting strict time targets.
• Sorted and unloaded mail trucks, handled safe manual lifting of parcels up to 25 kg.
• Completed daily pre-start vehicle checks, and maintained accurate delivery records.
• Worked independently to consistently meet punctuality and customer service standards.

• Operated daily school runs in a 57 seat coach, ensuring student safety, punctuality and vehicle compliance.
• Conducted pre-trip inspections to ensure vehicle safety and compliance.
• Communicated effectively with dispatch regarding route changes or delays.
• Enforced safety protocols and behavior expectations among passengers.

Operated 57-seat school coach for scheduled daily runs over 10 years, ensuring reliable timetables and adherence to strict safety standards.

• Managed route adjustments while delivering high-quality customer service to parents and school staff, fostering positive relationships and effective communication.
• Prepared charter quotes, trained relief drivers, scheduled maintenance, and coordinated communications with families and school transport services to enhance service reliability.

• Transported students for various contractors in the Hills area of Perth.
• Adhered to strict time schedules, ensuring safe and timely delivery of students to schools.

• Operated Cat 777 dump truck water cart to ensure efficient water distribution on rail extension construction project.
• Advocated for crews on occupational health and safety matters, promoting safe work practices and compliance.

• Operated digger, grader, and water cart in various construction projects.
• Maintained haul roads and organized lay down areas for efficient material storage.
• Conducted daily pre starts on machinery
• Followed safety protocols to maintain a secure work environment.