Katie Harrison
Waterloo
Summary
Highly motivated and adaptable professional with a First Class undergraduate degree in Law, recently relocated to Australia on a working holiday visa. Possessing one year of experience as a Legal Secretary and Admin Assistant, I bring strong organisational and administrative skills, coupled with a solid understanding of legal procedures. Moreover, I have over four years of experience in the hospitality industry, working as both a Waitress and Bartender, where I refined my customer service, communication, and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Legal Secretary and Administrative Assistant
Progression Solicitors
01.2024 - 10.2024
- Provided comprehensive administrative support to a team of solicitors, managing a high volume of legal documents and correspondence.
- Created, maintained and organised case files, ensuring all documents were properly filed and easily accessible.
- Handled client enquiries and coordinated appointments, meetings, and court dates for the solicitors and clients.
- Efficiently handled office supply inventory, making orders and managing office resources to ensure smooth operations.
- Demonstrated ability to work under pressure in a fast-paced, deadline-driven environment while maintaining a high level of accuracy and attention to detail.
Waitress
The Tilly, Windermere
07.2023 - 01.2024
- Serving meals and drinks with professionalism and skill, maintaining high presentation and quality standards
- Providing polite and professional service, improving my customer service skills and maximising positive customer satisfaction ratings
Legal Work Experience
Peninsula Group, Manchester
09.2023 - 09.2023
- I undertook work experience in the legal department of Peninsula Group and Irwell Law, which is Peninsulas Legal Services Limited
- Greatly developed my knowledge of employment, commercial and corporate law by analysing and working on current cases alongside Paralegals, Executive Administrators and Fee Earning solicitors, thereby demonstrating my willingness to learn and further develop my legal knowledge
- Gaining and developing legal administrative experience through undertaking tasks such as creating evidence bundles, screening telephone calls with clients, drafting client care letters and conducting case management activities
Bartender
Green Room, Leeds
01.2023 - 06.2023
- I worked here part time alongside my studies during my final year at university, thus greatly developing my organisational and time management skills to ensure I prioritized my time effectively
- Awarded for my motivated attitude and the ability to multitask, use initiative and work well under pressure by being entrusted to perform bar closing duties
- Consistently met sales targets and awarded salesperson of the month two months in a row
Student Legal Advisor
Leeds Beckett University Law Clinic, Leeds
01.2023 - 05.2023
- I chose Law Clinic as a module in my final year of my law degree
- This module involved meeting with members of the public to provide them with advice on legal issues, pro bono
- Researched in detail family and child law to provide effective and useful legal advice to clients
- Maintained legal and regulatory compliance with the SRA code of conduct, ensuring client confidentiality was consistently upheld
- Demonstrated professionalism and an ability to create a strong professional relationship with clients and my fellow colleagues
- Received excellent feedback from both my supervisor and clients on the quality of the letters of advice written and my ability to communicate with the clients professionally and sensitively
- Developed my ability to work as part of a team as we were required to work in groups to draft letters of advice
Housekeeper and Waitress
Hawksmoor Guest House, Windermere
06.2021 - 01.2023
- I worked here during my summers and half terms off from university
- During my time working here I gained valuable customer service experience when greeting and serving the guests breakfast
- Developed a strong attention to detail, which has transferred into my professional work and life and means I complete every single task set to an extremely high standard
- I worked at this establishment for many years during which I built a strong relationship with the owners to the extent that they would rely on me to look after the hotel and check guests in when they would go out for extended periods of time
Customer Care Assistant
Booths Supermarket, Windermere
01.2017 - 09.2019
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs
- Politely greeted customers and offered assistance with selecting merchandise
- Accepted and processed cash, card and mobile payments using POS systems
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions
- Greatly developed my teamwork skills and ability to work with others
Education
First Class LLB (Hons) - Law
Leeds Beckett University
06.2023
Gap Year
09.2020
A-Levels - Business Studies, History, Physical Education
The Lakes School
Windermere, Cumbria06.2019
Skills
- Legal Knowledge: Strong understanding of employment, commercial, and family law through academic study and work experience
- Communication: Excellent written and verbal communication, with a proven ability to interact with clients and colleagues professionally
- Time Management: Strong organizational skills developed through balancing academic work with part-time employment
- Customer Service: Over 6 years of experience delivering high-quality service, including sales and conflict resolution
- IT Proficiency: Advanced knowledge of Microsoft Office Suite, legal databases, and case management systems
Timeline
Legal Secretary and Administrative Assistant
Progression Solicitors
01.2024 - 10.2024
Legal Work Experience
Peninsula Group, Manchester
09.2023 - 09.2023
Waitress
The Tilly, Windermere
07.2023 - 01.2024
Bartender
Green Room, Leeds
01.2023 - 06.2023
Student Legal Advisor
Leeds Beckett University Law Clinic, Leeds
01.2023 - 05.2023
Housekeeper and Waitress
Hawksmoor Guest House, Windermere
06.2021 - 01.2023
Customer Care Assistant
Booths Supermarket, Windermere
01.2017 - 09.2019
First Class LLB (Hons) - Law
Leeds Beckett University
Gap Year
A-Levels - Business Studies, History, Physical Education
The Lakes School
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