Katie Jones
South Geelong,VIC
Summary
Customer-oriented Bartender offering 20-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Friendly waitress with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bartender
Geelong Racecourse
Geelong, Vic
10.2022 - Current
- Bartend on Busy Days such as Geelong Cup
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
Construction Labourer
TRAK Constructions
Geelong, VIC
05.2020 - Current
- Completed variety of physical labor tasks.
- Worked with team members to ensure efficient workflow throughout the day.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
Bartender/Waitress Supervisor
Barwon Club Hotel
South Geelong, VIC
11.2004 - Current
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
Education
High School Diploma -
Sacred Heart College
Newtown, VIC11-1997
Skills
- Beverage Preparation
- Health Codes Compliance
- Payment Processing
- Food Service
- Suggestive Selling
- Food Running
- Menu Memorization
- Organizational Ability
- Responsible Alcohol Service
- Outgoing Personality
- Bar Service Preparation
Affiliations
- Enjoy going to AFL games
Certification
- White Card
- Working with Childrens Check
- Working at Heights
References
References available upon request.
Timeline
Bartender
Geelong Racecourse
10.2022 - Current
Construction Labourer
TRAK Constructions
05.2020 - Current
Bartender/Waitress Supervisor
Barwon Club Hotel
11.2004 - Current
High School Diploma -
Sacred Heart College
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