Katie Kovari
Pacific Pines,QLD
Summary
Positive, hard working with over 10 years experience in coordinating and executing events.
Experienced in both front and back of house operations ensuring the highest standards are met at all times.
Suitably qualified and comprehensively trained in all relevant and necessary trainings at Griffith University, such as Food safety, RSA, First Aid, WHS and Fire Safety.
Sales and customer satisfaction driven, goal-oriented professional dedicated to driving operational success and provide customers with memorable experiences. Positive, adaptable, passionate about building lasting relationships and making a difference in the lives of others
Overview
17
17
years of professional experience
Work History
Food and Beverage Team Leader
Imperial Hotel Gold Coast ( Ex. Palazzo Versace)
09.2022 - Current
- Improved customer satisfaction by implementing efficient food and beverage service strategies.
- Enhanced team productivity by providing consistent on the job training and development opportunities.
- Increased sales through identifying up and cross selling opportunities.
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
Corporate Catering Functions Supervisor
Griffith University
05.2011 - 12.2021
- A Corporate Function Supervisor with over 12 years experience in the hospitality industry
- Organising, preparing and running functions within Griffith University
- Built lasting relationships with clients
- Collaborated with clients regarding requirements of upcoming events, such as meetings and conferences.
- Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Evaluated customer needs and feedback to drive product and service improvements.
- Inspected event facilities to ensure that they are suitable to the customer's requirements
- Created and managed project plans, timelines and budgets.
Corporate Function Catering Attendant
Griffith University
04.2010 - 05.2011
- Organising, preparing and running functions within Griffith University
Waitress
Domanis Italian Restaurant
10.2009 - 04.2010
- Performing waitress, bartender, barista duties
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
Service Team Leader
Sydney Rowing Club - The water grill
01.2007 - 09.2009
- Leading and managing service personnel
Corporate Boardroom Waitress
PricewaterHouse Coopers
12.2006 - 06.2007
- Food and Beverage service in corporate boardrooms
Education
Diploma of Hospitality Management -
Red Mako Hospitality
Brisbane, QLD01.2016
Certificate IV in Commercial Cookery -
Brisbane Business & Hospitality Training
Brisbane, QLD01.2017
Certificate IV in Fitness -
Fit Nance Brisbane
Brisbane, QLDSkills
- Competency in food preparation on a large scale
- Ability to work unsupervised
- Mature thinking with a "can do" attitude
- Ability to lead and motivate a team
- Excellent time management skills
- Critical Thinking
- Resource Allocation
- Unrestricted driving license with a clean record
- Ability to think outside the square with advanced problem solving skills
- Strategic Planning
- Financial Management
- Process Monitoring and Improvement
- Employee Motivation
- Negotiation
- Active Listening
- Task Prioritization
Languages
Hungarian
Native or Bilingual
English
Professional Working
Affiliations
- Cooking, Healthy lifestyle, Home Improvement, Travel
Timeline
Food and Beverage Team Leader
Imperial Hotel Gold Coast ( Ex. Palazzo Versace)
09.2022 - Current
Corporate Catering Functions Supervisor
Griffith University
05.2011 - 12.2021
Corporate Function Catering Attendant
Griffith University
04.2010 - 05.2011
Waitress
Domanis Italian Restaurant
10.2009 - 04.2010
Service Team Leader
Sydney Rowing Club - The water grill
01.2007 - 09.2009
Corporate Boardroom Waitress
PricewaterHouse Coopers
12.2006 - 06.2007
Diploma of Hospitality Management -
Red Mako Hospitality
Certificate IV in Commercial Cookery -
Brisbane Business & Hospitality Training
Certificate IV in Fitness -
Fit Nance Brisbane
Certificates Courses
- First Aid Certificate
- Food Safety Certificate - HACCP
- Fire Safety Course
References
- Julia Murphy, Outlet Manager of Griffith University G's Restaurant, 0406 590 699
- Ryan Weale, 4 Weale Catering, 0423 869 450
References
References available upon request.
References
References available upon request.
certificates courses
- Driving license - Full unrestricted license with a clean driving record
- First Aid Certificate
- Food Safety Certificate - HACCP
- Fire Safety Course
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