Katie Louise Holt
Armstrong Creek
Summary
Experienced waitress with a strong track record of delivering exceptional customer service in fast-paced dining establishments. Proven ability to handle high-volume tables while ensuring customer satisfaction and supporting team efficiency. Known for adaptability and multitasking skills, consistently demonstrating the ability to thrive in dynamic situations.
Overview
2
2
years of professional experience
Work History
Waitress
Euphoric Food Cafe
10.2020 - 08.2022
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Oberon High School
01.2023
Health Sciences - undefined
Deakin College
01.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Menu Recommendations
- Payment processing
- Food running
- Table setting
- Time management
Timeline
Waitress
Euphoric Food Cafe
10.2020 - 08.2022
Health Sciences - undefined
Deakin College
High School Diploma -
Oberon High School
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