Katie Mahon

Started with Betsson Group in 2019 and progressed from customer support agent to loyalty (VIP) agent. I was then chosen to be apart of our Responsible Gaming Team In November 2020. My
duties included but were not limited to:

• Conducting in-depth analysis of potential problem gambling behaviours,
including underage customers.
• Outbound contact, including emails and phone calls, with customers to ensure
they are comfortable with their gambling.

Completed a one year rotation programme as a general nurse where 6 months is spent on a surgical ward and 6 months on a medical ward.

Surgical Ward- Edward Halloran Bennet Ward. This ward specialises in pre and post operative upper gastro-intestinal, breast and urology surgeries.

• Being responsible for and advocating for patients

• Preparing and administering oral and intravenous medications

• Recording vital signs

• Care of surgical drains

• Care of patient controlled analgesia and epidurals

• Care of feeding tubes and regimes

• Documentation

Medical Ward- John Houston Ward.

This ward specialises in respiratory conditions. These include chronic obstructive pulmonary disease, asthma and lung cancer.

• Being responsible for and advocating for patients

• Administering oral and intravenous medications

• Being able to use the Bilevel Positive Airway Pressure (BiPap) machine

• Working closely with palliative care teams

• Palliative and End of life care.

I have already completed 7 weeks in each of the above wards as part of my 9 month internship. January 2018- September 2018 Completed 9 month internship in St. James Hospital Dublin. 2x7 week placements were spent in the wards mentioned above. Others included:

• Abraham Colles Ward- specialises in orthopaedic surgery.

• Patrick Duns Ward- specialises in colorectal and vascular surgery.

During my time in university, I worked part time as a health care assistant to increase my nursing skills.