Katie Mammen
Elderslie,NSW
Summary
Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals.
Overview
7
7
years of professional experience
Work History
Animal Attendant
University Of QLD
06.2021 - 12.2023
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Protected animals from care errors by maintaining clear and secure tags.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Documented observations of animal behavior and physical condition to track health and progress.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Streamlined inventory management processes by organizing supply storage areas and tracking usage patterns for efficient reordering.
- Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
- Educated visitors and first year veternarian students on proper animal care and hygiene.
- Maintained safety protocols when handling animals to minimize risk of injury to both staff members and animals themselves.
- Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
Woolworths
Riverlink, Warner, And Chermside
12.2017 - 06.2021
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments to provide excellent customer Service both at the front desk and Online shopping.
Kennel Technician
Samford Pet Resort
01.2017 - 12.2017
- Kept animals clean and free of contaminants to promote optimal health.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Contributed to a high standard of animal care by promptly addressing maintenance issues and reporting facility concerns to appropriate management personnel.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Washed, and brushed animals to maintain good grooming standards.
Education
Certificate 3 in Animal Care Services - Animals
Applied Vocational Training
Perth11.2022
Certificate 2 in Animal Care - Animals
Open Colleges
Online12.2017
Kennel Technician Certificate - Animals
Samford Pet Resort
Brisbane 12.2017
Skills
- Customer Service
- Disease Prevention
- Infection Control
- Illness assessment and treatment
- Weight Charting
- Pet handling
- Physical Condition Monitoring
Timeline
Animal Attendant
University Of QLD
06.2021 - 12.2023
Woolworths
Riverlink, Warner, And Chermside
12.2017 - 06.2021
Kennel Technician
Samford Pet Resort
01.2017 - 12.2017
Certificate 3 in Animal Care Services - Animals
Applied Vocational Training
Certificate 2 in Animal Care - Animals
Open Colleges
Kennel Technician Certificate - Animals
Samford Pet Resort
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