Katie Masters

I currently work for myself since 2011 . I have many other great job titles that can be backed up with references. I am looking to work with others and have a break from hairdressing. I’m a hard working reliable bubbly person. No task is too small or large for me .

Managed clients at AAMI Insurance, overseeing daily reconciliation and bookkeeping at Moran Technology.

• Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
• Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
• Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

I currently work for myself since 2011 . I have many other great job titles that can be backed up with references. I am looking to work with others and have a break from hairdressing. I’m a hard working reliable bubbly person. No task is too small or large for me .

Managed clients at AAMI Insurance, overseeing daily reconciliation and bookkeeping at Moran Technology.