Katie Miller
Merrimac,Australia
Summary
Skilled property management professional with proven track record in overseeing residential properties. Adept in tenant relations, lease negotiations, and property maintenance. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments. Proficient in budgeting, financial reporting, and compliance with local regulations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Property Manager
Ray White Broadbeach Waters
05.2024 - Current
- Managing a Portfolio of 130 properties
- BDM prospect new business 3-6 new lettings p/m
- Entry/Exit reports, arrears management, lease renewals, routine inspections, manage maintenance work orders, rental appraisals, property compliance, admin duties, liase with Tenants and Landlords. All aspects of managing a portfolio
- Invoicing, budgets, planned renovations
- Comply with QLD Legislation & Property compliance
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Multiple Owner asset management
- Insurance Claims and management
Assistant Strata Manager
SSKB Body Corporate
05.2023 - 05.2024
- Administration for Body Corporate Committee’s
- Prepare Meeting Agendas, Minutes, letters, register voting
- Managing all correspondence with Committee Members, Owners, Occupants.
- Attend virtual & onsite meetings
- Co-ordinate building repairs & quotes
- Maintaining records and statutory deadlines
- Insurance Claims
- BCCM Legislation, compliance
- Process Lot improvement/Pet applications
Administration Support
Property Sphere Southport
01.2023 - 04.2023
- Assisted with the management of 150 properties
- Ensuring properties are compliant with current QLD legislation
- Maintaining the property budget and keeping a record of all property related matters including lists of inspections, repair and maintenance costs, rent collection, insurance costs and lease agreements.
- Summary of responsibilities:
- Routine inspections, Entry/exit condition reports, Schedule Maintenance, pet applications, lease renewals
- Smoke alarm compliance, schedule maintenance, administration filing of documents.
Business Development Manager
L.J Hooker Broadbeach
10.2019 - 07.2022
- Generate new business for Property Management team (10-14 per properties p/m) Prospecting calls, mailouts and social media advertising
- Open homes, processing & approving new applications.
- Increasing database, managing CRM, networking
- Marketing and online advertising for new management
- Conduct CMA for Landlords
- Preparation of Form 6 Management Agreement
- Working with Sales team to convert Investors to rental.
- Property compliance with QLD legislation
Leasing/Assistant Property Manager
L. J Hooker Broadbeach
01.2017 - 01.2019
- Conducting open homes, reporting to Landlords
- Calendar/appointment management
- Application processing and approval with Owner
- Website management and property advertising
- Assisting two Property Managers with routine inspections and preparing move in packs for new Tenants.
Mobile Hair Stylist
Self Employed
04.2014 - 12.2016
- Duties Include - Bookkeeping, administration, all aspects of Hairdressing. Self-promotion, sales, time management. Increasing sales and clients continually.
Senior Stylist
Spa Esprit
05.2006 - 01.2014
- Company Overview: Grand Cayman Islands
- Contract - All aspects of Hairdressing, networking, Calendar/appointment/time management 5-Star Resort/Spa - Afro straightening, braiding, Hair extensions, catering to professional groups. On-Site Hotel/Resort wedding groups
Education
Real Estate Certificate - Real Estate
Property Occupations ACT 2014 Certificate
Queensland01-2017
Diploma - Property Services
Diploma Of Realestate Services
OTEN Tafe NSW01.2017
CERT III - Hairdressing
Hamilton Tafe NSW
Newcastle, NSW01.1998
Skills
- Body Corporate Software Stratamax, SharePoint
- Property Me, Inspect Real estate, REX CRM, 2Apply, RPData,Vault
- Real works, Price Finder, DocuSign
- Proficient in Microsoft 360 office
- CRM management
- Invoice, budgeting analysis
- Asset management
Certification
- 2025 - Real estate Licence/ Police Check Expires May 2026
- 2025 - Disability Worker screening card & Blue Card
- 2024 - REIQ Real estate, QLD Legislation updates
- 2023 - White Card #45370
- 2019 - LJ Hooker BDM training/sales & creating ongoing database
- 2017 - Diploma of Property Services. (OTEN Tafe.)
- 2012 - Tape Hair Extensions Course - Grand Cayman
- 2008 - Long hair up Course-Spa Esprit Grand Cayman.
- 2008 - Bridal Expo -Grand Cayman.
- 2005 - Ship safety procedure’s entry/exit.
- 2002 - Sharon Blain long hair up
- 2000 - Cert III Hairdressing.
Timeline
Senior Property Manager
Ray White Broadbeach Waters
05.2024 - Current
Assistant Strata Manager
SSKB Body Corporate
05.2023 - 05.2024
Administration Support
Property Sphere Southport
01.2023 - 04.2023
Business Development Manager
L.J Hooker Broadbeach
10.2019 - 07.2022
Leasing/Assistant Property Manager
L. J Hooker Broadbeach
01.2017 - 01.2019
Mobile Hair Stylist
Self Employed
04.2014 - 12.2016
Senior Stylist
Spa Esprit
05.2006 - 01.2014
Real Estate Certificate - Real Estate
Property Occupations ACT 2014 Certificate
Diploma - Property Services
Diploma Of Realestate Services
CERT III - Hairdressing
Hamilton Tafe NSW
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