Katie Musgrave
FLETCHER,New South Wales
Summary
I have demonstrated enthusiastic customer service and excellent communication in a professional manner. I pride myself on being a driven and motivated person who is always striving to learn and gain new skills. After working in the hospitality industry for 9 years I am excited to progress in a different career path. I am a hardworking and passionate young woman with strong organizational skills. I am ready to help the team achieve company goals.
Overview
10
10
years of professional experience
Work History
Bartender
Hotel Elermore
01.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barista
Cirque Cafe
10.2020 - 01.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Waitress Supervisor
Macquarie Barracks Motor Inn
02.2019 - 01.2020
Barista
Saltwater Wine
01.2019 - 01.2020
Barista
Pancake Place
05.2016 - 02.2019
Retail Worker
Network Video
02.2014 - 01.2015
Education
Hastings Secondary Collage
Port Macquarie, NSW2018
Skills
- Strong multitasking
- Complex Problem-Solving
- Payment Processing
- Handling Difficult Customers
- Highly reliable
- Clear and effective communication
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Customer service expertise
- Engaging personality
Referees
Manager - Kellie Spitzkowsky 0434 373 911
Manager - Christian Martinez 0434 782 777
Supervisor - Suzie Niblett 0431 821 941
Timeline
Bartender
Hotel Elermore
01.2021 - Current
Barista
Cirque Cafe
10.2020 - 01.2021
Waitress Supervisor
Macquarie Barracks Motor Inn
02.2019 - 01.2020
Barista
Saltwater Wine
01.2019 - 01.2020
Barista
Pancake Place
05.2016 - 02.2019
Retail Worker
Network Video
02.2014 - 01.2015
Hastings Secondary Collage
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