KATIE O'BRIEN
Thabeban,Qld
Summary
To secure a promising position that offers both a challenge and a good opportunity for learning, so I can gain valuable experience as well as exploit my potential to the fullest.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
6026
6026
years of post-secondary education
Work History
SERVICE STATION ATTENDANT
COLES EXPRESS AYR
Ayr, Qld
01.2016 - 03.2017
- Cash handling
- Customer service
- Restocking shelves
- Cleaning and shop maintenance
- Maintained cleanliness and organization of the service station premises regularly.
BAR ATTENDENT/KITCHEN HAND
AYR HOTEL
Ayr, Qld
01.2004 - 01.2017
- Exhibit professionalism when greeting and interacting with customers
- Prepare the food service and bar areas before opening
- Display items according to the bar standards
- Serve food and beverages to customers
- Keep the bar area clean
- Assist customers in ordering the right drinks
- Prepare checks and collect payments from customers
- Stored and maintained supplies efficiently
- Assisted in managing inventory levels for bar supplies and ingredients.
Retail assistant
SUPER CHEAP AUTO AYR
01.2003 - 01.2005
- Greeted customers and determined their needs and wants
- Discussed type, quality and number of merchandise required for purchase
- Recommended merchandise based on individual requirements
- Advised customers on utilisation and care of merchandise
- Provided advice to clients regarding particular products or services
- Explained the use and advantage of merchandise to customers
- Answered customers' queries and concerns
- Showed the live working of merchandise
- Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
- Prepared sales contracts and accepted payment through cash, cheque and credit card
- Assisted in display of merchandise
cashier/grocery clerk
FARRY'S IGA
Home hill, Qld
01.1998 - 12.1998
- Recorded the items being purchased by customers into the cash register manually and with a bar code reader
- Assist customers with purchases, information and product selection
- Sanitise grocery shelves and work area
- Stock grocery shelves
- Examine the rotation of all merchandise
- Check point of purchase signs
- Discard expired stock and outdated / spoiled items
- Take part in pre-inventory preparation
- Receive, examine, and record products for correctness of consignment, temperature, and quality
- Prepared and assembled deli products according to company standards.
- Operated slicing machines and other tools for food preparation tasks.
CAFE ASSISTANT/KITCHEN HAND
BURDEKIN BOWL CAFE
01.1997 - 01.1998
- Take orders and deliver to the kitchen
- Prepare food and drinks
- Deliver orders to the customers
- Maintain fast, accurate and positive customer relations
- Clean and maintain kitchen area and cafe's
- Take payment and perform cashier duties as needed
- Assist cafe staff with daily menu offerings
- Prepared and served coffee beverages using espresso machines and grinders.
- Maintained cleanliness of dining area, kitchen, and equipment.
Education
Current RSA & RSG -
Retail cert -
Super cheap auto
Year 10 -
Burdekin Catholic High School
Skills
- Customer service
- Cash handling
- EFPTOS
- Stock control
- Interpersonal skills
- Self starter
- Sales Experience
- Merchandising
- Suggestive sales
- Bar/Waitressing
- Food Handling
- Food preparation
- Basic cooking
- Packaging
- Basic computer skills
- Using cash registers
- EFTPOS machine
- POS registers
- Emails
- Internet
Education And Qualification
- 1997, Year 10, Burdekin Catholic High School
- 2002, Retail cert course, Super cheap auto
- Current, RSA & RSG
References
- HAZEL HARTLEY, OWNER, AYR HOTEL,0411718504
Licences
C Class Opens Drivers Licence
Personal Characteristics
- Quick learner always willing and eager to learn new skills
- Good personal presentation
- Enjoy working in a team
- Friendly and outgoing
- Able to work unsupervised and follow instructions
- Honest and Reliable always on time
- Works well with others: Co-operative and compassionate
- Resourceful: Able to think outside the box and find appropriate solutions
- Patient and respectful: Accepting of others points of view
Timeline
SERVICE STATION ATTENDANT
COLES EXPRESS AYR
01.2016 - 03.2017
BAR ATTENDENT/KITCHEN HAND
AYR HOTEL
01.2004 - 01.2017
Retail assistant
SUPER CHEAP AUTO AYR
01.2003 - 01.2005
cashier/grocery clerk
FARRY'S IGA
01.1998 - 12.1998
CAFE ASSISTANT/KITCHEN HAND
BURDEKIN BOWL CAFE
01.1997 - 01.1998
Current RSA & RSG -
Retail cert -
Super cheap auto
Year 10 -
Burdekin Catholic High School