Katie Phillips
Craigieburn
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Professional with hands-on experience in logistics and parcel management. Strong focus on team collaboration and adaptability to meet changing needs. Reliable in fast-paced environments, ensuring precise sorting, handling, and distribution of parcels. Skilled in maintaining organization, efficiency, and contributing to overall operational success.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Hytyde
04.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Parcel Sorter
AMS
11.2023 - 01.2024
- Minimized package damage by carefully handling fragile items during the sorting process.
- Collaborated with team members for seamless handoffs of sorted parcels, improving overall workflow.
- Assisted in training new employees on proper sorting techniques, contributing to a more efficient workforce.
- Maintained a clean and organized work environment, reducing potential hazards and increasing productivity.
Sales Assistant
Bakers Delight
02.2022 - 04.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Kangan Institute
Melbourne, VIC11-2024
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Positive attitude and energy
Timeline
Parcel Sorter
AMS
11.2023 - 01.2024
Food Service Worker
Hytyde
04.2022 - Current
Sales Assistant
Bakers Delight
02.2022 - 04.2022
High School Diploma -
Kangan Institute
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