Katie Richardson
Melbourne
Summary
P&C leader with 17 years’ experience designing and delivering people strategies, leading people teams and delivering transformation projects within government (including major rail and health infrastructure delivery) organisations. With a focus on leading business partnering and workplace relations, talent and people experience functions, Katie's recent experience has included as Director, People and Capability, supporting the transition for Victorian Health Building Authority into the Big Build Program run by the Victorian Infrastructure Delivery Authority. With extensive experience working within major infrastructure project environments, Katie has worked through all project life cycle stages, including most recently as Senior Change Lead at SRLA. With success working collaboratively with multiple Executive Leadership teams, Katie has designed and implemented a best practice business partnering framework, team restructure and talent partnering and people experience functional resets. Recognised as a trusted advisor to ELT and senior executives across complex workplace relations and organisational change transformations, Katie's commercial approach has ensured best for business outcomes, effectively balancing stakeholder needs.
Overview
16
16
years of professional experience
Work History
Acting Director, People and Capability
Victorian Health Building Authority
11.2024 - Current
- This role leads three teams (almost 20 employees) with a focus on delivering sophisticated P&C leadership and support across VHBA, which in turn supports the delivery of VHBA's $15 billion program of works
- A key focus of this role is to partner with senior stakeholders to develop and implement people strategies that achieve high performance and promote an inclusive workplace culture
- Lead the development and implementation of the P&C strategy
- Lead, coach and develop the People Partnering, Talent Acquisition and People Experience teams
- Provide authoritative and expert advice on complex workplace relations matters and effectively manage the people side of change minimising risks during significant transition points over project lifecycles
- Led the delivery of Agile ways of working across the function promoting continuous improvement
- Drive initiatives that enhance employee engagement, job satisfaction, and overall well-being
Senior People Partner
Victorian Health Building Authority
09.2024 - 11.2024
- Informed and brought to life VHBA's People Partner function
- Conducted a comprehensive review of HR processes, identifying key areas for improvement
- Directed cross-functional teams, delivered informing organisational-wide communications and change management
- Designed and published internal communication hubs for VHBA users to enable self-service knowledge base and thereby reducing service desk calls
Senior Strategic Change Lead
Suburban Rail Loop Authority
01.2024 - 09.2024
- Led the first workforce planning transformation of its kind with 60+ impacted staff, which resulted in annual savings of $7.24m
- Delivered communication and engagement content to articulate the changes to the organisation
- Functioned as both a coach and a consultant to empower leaders to effectively handle people-related change matters
- Worked effectively in fast-paced environments with ever-changing demands
Senior HR Business Partner
Suburban Rail Loop Authority
01.2023 - 12.2023
- Managed end-to-end ER cases, including performance management, grievance, misconduct, sexual harassment, whilst ensuring respondents were treated with dignity and respect
- Restructured complex divisions, maintaining relationships of trust and confidence resulting in excellent negotiated outcomes for all affected employees
- Partnered with executives and senior management and provided specialist, strategic, innovative advice and support and HR guidance on employee relations, industrial relations, grievances, change management and other employee relationship matters
HR Director
Victorian Auditor-General's Office (VAGO)
01.2022 - 12.2022
- Member of the Operational Management Team, reporting to the Auditor-General, steering our talent strategy and spearheading people initiatives
- Led a team of 8, including Senior Advisors, Advisors, Talent Acquisition Specialist, Employee Engagement Partner and Employee Development Partner
- Focused on our employee experience, development and retention strategies to enable success against competitors
- Championed the mantra of 'red carpet, not red tape.'
- Played a pivotal role in implementing SuccessFactors for recruitment, onboarding, offboarding and workforce reporting
- Spearheaded the revision our Employee Value Proposition
- Drove best practice L&D, onboarding and performance
- Managed the annual staff and executive performance cycle
- Chaired and managed the annual executive Remuneration Committee
Senior HR Business Partner
Victorian Auditor-General's Office (VAGO)
01.2020 - 12.2022
- Partnered with executives and senior management to provide specialist, strategic, innovative advice and support on employee relations, industrial relations, grievances, change management and other employee relationship matters
- Managed employee relations and conflict management cases
- Provided guidance and support on workforce planning strategies in line with local policy, procedure and precedent
- Provided specialist advice and consultancy to proactively respond to psychological safety in the workplace
- Project managed our response to COVID-19 and recommended new principles of working (called Better Normal)
- Established VAGO's first Gender Equity Action Plan
- Provided guidance and support on workforce planning strategies in line with local policy, procedure and precedent
- Established DTF's first Diversity and Inclusion (D&I) framework and chaired the D&I committee
- Implemented DTF's 2019-2022 D&I strategy
Senior P&C Business Partner
Department of Treasury and Finance
01.2017 - 12.2020
- Partnered with executives and senior management to provide specialist, strategic, innovative advice and support on employee relations, industrial relations, grievances, change management and other employee relationship matters
- Managed employee relations and conflict management cases
- Provided guidance and support on workforce planning strategies in line with local policy, procedure and precedent
- Provided specialist advice and consultancy to proactively respond to psychological safety in the workplace
- Project managed our response to COVID-19 and recommended new principles of working (called Better Normal)
- Established VAGO's first Gender Equity Action Plan
- Provided guidance and support on workforce planning strategies in line with local policy, procedure and precedent
- Established DTF's first Diversity and Inclusion (D&I) framework and chaired the D&I committee
- Implemented DTF's 2019-2022 D&I strategy
Manager, Workforce Services
Department of Health and Human Services
01.2014 - 12.2017
- Lead the HR function, including coordination of attraction, recruitment and retention activities aligned with the department's People and Culture Strategy
- Lead a team of 10 HR Officers and HR Advisors who developed and interpreted legislation, policies and procedures
- Provided timely expert advice to managers on a range of complex employment matters such as performance management, misconduct, succession planning and proactive workforce planning
Country HR Manager/Global HR Advisor
Nintex
01.2009 - 12.2014
- HR Business Partner for the Australian operations across Melbourne, USA, UK and Malaysia
- Provided expert advice on HR issues including performance management, disciplinary issues and terminations
- Provided full-cycle recruitment for a range of roles
- Facilitated and implemented outcomes from annual engagement surveys
- Ensure effective reporting processes are in place to contribute to the business goals (including monthly Board reporting)
Education
Bachelor of Psychology / Bachelor of Business - HRM
Victoria University
Melbourne, VICPsychology and Business (HR)
State University of New York
New YorkSkills
- Leadership and Coaching
- Continuous Improvement
- Psychological Safety
- Wellbeing in the Workplace
- Commercial Advice
- Stakeholder Relationship Management
- Strategic planning
- Operations management
- People management
Websites
Timeline
Acting Director, People and Capability
Victorian Health Building Authority
11.2024 - Current
Senior People Partner
Victorian Health Building Authority
09.2024 - 11.2024
Senior Strategic Change Lead
Suburban Rail Loop Authority
01.2024 - 09.2024
Senior HR Business Partner
Suburban Rail Loop Authority
01.2023 - 12.2023
HR Director
Victorian Auditor-General's Office (VAGO)
01.2022 - 12.2022
Senior HR Business Partner
Victorian Auditor-General's Office (VAGO)
01.2020 - 12.2022
Senior P&C Business Partner
Department of Treasury and Finance
01.2017 - 12.2020
Manager, Workforce Services
Department of Health and Human Services
01.2014 - 12.2017
Country HR Manager/Global HR Advisor
Nintex
01.2009 - 12.2014
Bachelor of Psychology / Bachelor of Business - HRM
Victoria University
Psychology and Business (HR)
State University of New York
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