Katie Sheehan

• Building and maintaining strong relationships with clients and candidates.
• Implementing recruitment strategies to attract and retain top talent.
• Maintaining records of all client and candidate interactions.
• Rostering and allocations of candidates to client labour requirements.
• Providing exceptional customer service to both clients and candidates.
• Developing comprehensive job descriptions for various positions, attracting high-quality candidates and ensuring a smooth onboarding process.
• Enhancing team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Conducting phone interviews to asses applicants relevant knowledge, skills, experience and aptitudes.

Laboratory Analyst

• Performed routine and non-routine IOB and EBC laboratory testing activities in accordance with the Malting Company of Ireland's Quality Assurance Manual.
• Ensured that all analysis carried out was in line with customer specifications and was reviewed upon completion.
• Responsible for compiling and tabulating data in their appropriate spreadsheets.
• Retrieved and analysed environmental samples in compliance with the Environmental Discharge License provided by the Council.
• Provided training for new personnel in laboratory methods and procedures as required.
• Provided support for reception as required.

Recruitment Rescourcer

• As well as doing laboratory work, I also worked the Production Manager with recruitment resourcing.
• I recruited for roles such as office administration, maintenance and factory workers.
• Identified and sourced qualified candidates for open positions to meet organizational needs.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Assisted with writing job postings and job descriptions for boards.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Provided timely tableside assistance to guests requiring additional condiments or utensils.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.