Katie Simpson

As a Volunteer Opportunity Shop Assistant at caring community op shop, I collaborated with a team to manage store operations and enhance customer experience. Responsibilities included cash handling, customer service, and organizing merchandise. I maintained seasonal stock transitions, curated attractive displays, and coordinated donations, ensuring efficient operations and enhancing store appeal. This role strengthened my customer service, cash handling, organizational, and display management skills.

Supported head coach in organizing and facilitating activities for children aged 4-7, focusing on soccer skill development. Effectively communicated instructions tailored to young learners, ensuring clarity and engagement. Assisted in setup and cleanup of equipment, encouraging a safe and enjoyable environment. Promoted children's well-being and participation through encouragement and positive reinforcement.