Katie Tilbrook
Barmera,SA
Summary
I am a Friendly, positive, enthusiastic and energetic person looking for employment in Child and Youth Care work. I am eager to learn and gain new and different skills to build my experience in the work force. I have always been very good with Children, and being able to support them with their needs. I have looked after Children and Young people in the past with disabilities, Trauma or mental illness, and enjoy being able to make a difference and support others in whatever way possible.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child and Youth Worker
Ac.care
Berri, SA
05.2024 - Current
- Provided emotional support to Children or Young People.
- Provide Children or Young people a safe space and environment for their needs.
- Safely transport Children or Young people to School, Sport or extra curricular events or activities.
- Implemented TCI strategies to address challenging behaviours exhibited by Children or Young People.
- Delivered crisis intervention when necessary, de-escalating heightened situations while maintaining safety for all involved parties.
- Maintaining case records, ensuring accurate documentation of stakeholders.
Cellar Hand
Kingston Estate Wines
Kingston On Murray, SA
08.2023 - 05.2024
- Added skill set and experience from previous cellar hand positions
- Learnt extra skills needed for final filtration on Export
Casual cellar hand
Growers Wine Group Waikerie
01.2022 - 01.2023
- Added on skill set and experience from previous cellar hand position
- Proficient on Cuno and Membrane filtration for filling of Flexitanks.
Vintage casual Cellar Hand
Accolade Wines Berri Estates
01.2019 - 01.2022
- Maintain proper use of PPE at all times
- Carry out cellar operations and procedures efficiently and safely in accordance with workplace instructions to maintain quality product and prevention of product loss
- Use of cleaning chemicals in a safe and correct manner to ensure tanks and equipment is cleaned and sanitised to company standard
- Four years press experience including running bag presses, drainers, continuous presses, turn overs, and drain and press
- Ability to maintain clean and tidy work area making sure all equipment used is returned
- Willingness to learn key vintage functions, operations, and the use of different machinery
- Carrying out additions correctly via SOP and safety data sheets
- Ability to work in a team environment and maintain a positive attitude towards coworkers.
Waitressing
Barmera Hotel Motel
01.2017 - 01.2018
- Maintained a positive and enthusiastic customer-first attitude
- Taking food and beverage orders
- Ensuring quality service of up to 50 or more guests per night
- Menu knowledge
- Dish washing
- Food safety
- General cleaning.
Customer Service
Cheap as Chips
01.2017 - 01.2017
- Maintaining a positive, empathetic and professional attitude towards customers at all times
- Respond promptly to customer inquiries
- Communicate with customers and colleagues
- Process customer purchases through checkouts.
Education
Glossop High School
Glossop, SASkills
- Ability to use initiative in difficult situations and work independently
- Excellent age appropriate communication
- Friendly, Caring, Respectful, Empathetic and Supportive
- Active listener and compassionate
- Willingness to assist with colleagues and customers
- Ability to work shift rotations, Nights, Afternoons, Days
- Physical stamina and perseverance
- Time management
- High level of confidentiality
Volunteering Positions
2016-01-01, 2017-12-31, Barmera Hotel, Waitressing Duties, Clearing and Cleaning Tables, Serving Food, Event Preparation
Personal Information
Date of Birth: 09/12/2001
References
- Wayne Stobbe, Team leader, Kingston Estates (0477 235 510)
- Rob Ogle, Cellar manager, Winemasters Monash (0467 049 315)
- Darryl Kruesler, Cellar coordinator, Growers Wine Group Waikerie (0423 303 683)
Certification
- First Aid
Timeline
Child and Youth Worker
Ac.care
05.2024 - Current
Cellar Hand
Kingston Estate Wines
08.2023 - 05.2024
Casual cellar hand
Growers Wine Group Waikerie
01.2022 - 01.2023
Vintage casual Cellar Hand
Accolade Wines Berri Estates
01.2019 - 01.2022
Waitressing
Barmera Hotel Motel
01.2017 - 01.2018
Customer Service
Cheap as Chips
01.2017 - 01.2017
Glossop High School